Performance Products HELP
#1
Registered User
Thread Starter
Join Date: Apr 2004
Location: Bay Area, CA
Posts: 61
Likes: 0
Received 0 Likes
on
0 Posts
Performance Products HELP
I ordered my Jardine Exhaust from Performance Products a week ago and got it in today. When i pulled out the chromed exhaust tip one side was chipped and flaking off. There was also ripples on the same side that looks like it would fall off if i rubbed it. There Customer service dept is closed. Well the problem is i sold my exhaust yesterday because i knew i was getting in my Jardine today. So i cant install because i may need to return and now i have no exhaust. Has anyone ever had to deal with returns at Performance Products. any suggestions for what i should say to them? Thanks
#4
Registered User
Join Date: Oct 2003
Location: Taunton,MA
Posts: 43
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by funkblaster
I ordered my Jardine Exhaust from Performance Products a week ago and got it in today. When i pulled out the chromed exhaust tip one side was chipped and flaking off. There was also ripples on the same side that looks like it would fall off if i rubbed it. There Customer service dept is closed. Well the problem is i sold my exhaust yesterday because i knew i was getting in my Jardine today. So i cant install because i may need to return and now i have no exhaust. Has anyone ever had to deal with returns at Performance Products. any suggestions for what i should say to them? Thanks
Thanks for drudging up my repressed anger!
#6
Contributing Member
Originally Posted by funkblaster
I ordered my Jardine Exhaust from Performance Products a week ago and got it in today. When i pulled out the chromed exhaust tip one side was chipped and flaking off. There was also ripples on the same side that looks like it would fall off if i rubbed it. There Customer service dept is closed. Well the problem is i sold my exhaust yesterday because i knew i was getting in my Jardine today. So i cant install because i may need to return and now i have no exhaust. Has anyone ever had to deal with returns at Performance Products. any suggestions for what i should say to them? Thanks
Trending Topics
#8
I ordered at set of Bilst. shocks from Performance Products and one of the rear shocks didn't come with new bushings. I used to work in shipping and recieving long ago, and it seems pretty typical of the crack heads I used to work with. Sounds like they need to do a little house cleaning, if they want to keep customers.
#9
Registered User
Thread Starter
Join Date: Apr 2004
Location: Bay Area, CA
Posts: 61
Likes: 0
Received 0 Likes
on
0 Posts
I talked to customer service and they said the only thing they can do is order a new tip from Jardine have that sent to my house, and they are gonna mail me prepaid shipping. Sounded sweet until he said it could take TWO weeks
It better not be that long
It better not be that long
Thread
Thread Starter
Forum
Replies
Last Post
kbpickens
Newbie Tech Section
5
10-02-2015 03:37 PM
LCE_Performance
95.5-2004 Tacomas & 96-2002 4Runners (Build-Up Section)
0
10-01-2015 01:03 PM
JookUpVandetti
86-95 Trucks & 4Runners
10
09-30-2015 08:58 AM