Hi, own a 2004 Toyota 4Runner and I was wondering if I can bring my vehicle to a different dealer beside the dealer where I bought it from to have it work on while it is under warranty?

Thanks

Jack

 

Absolutely

 

I wouldn't see why not. The warranty should cover your vehicle no matter where you are located. You should have a section in your owners manual spcifically about your warranty. Son't even try asking the Stealership about your warranty question. They'll tell you that you can only get warranty service done at the original dealership because they only want your $$$.

BTW, welcome to the board and hope you enjoy the stay!!!

edit: Peter, ya beat me too it again!!! Doh...

 

Well, yours is a better answer so we're even

 

Thanks everyone for your replies. When I bought my car, it seems like the salesman make it sounds like you have to buy it at their dealer here to get good service at their dealership.

 

The best service I've gotten is from a dealership that's 10 miles or so from my home here in San Diego. The dealership that the truck came from is about 2 1/2 hours north of me in La Puente Hills/Diamond Bar.

 

ANY Toyota dealership is obligated to perform warranty work on any under-warranty Toyota. Call Toyota Corporate and confirm, if you want.

 

Has anyone ever experience that when you bring your vehicle back for warranty service to a different dealership from the one where you original purchase your vehicle and that dealership seems to put in priority for those customers who originally purchase the vehicle from them?

 

I don't think so... always looks like first come first serve. Well, priority given to those with appointments, of course.

 

I just changed dealerships yesterday! They seemed happy to have my business ... though I must admit they promised to call me this morning and now that it is 3:30ish I still haven't heard from them ... hehe. .. but anyway, any dealership is fine as long as you are happy with the service and the way they treat you. Dealerships have an incentive to treat you well - because if they don't, they know you can easily go elsewhere. Any Toyota dealership will service your Toyota under warranty or for any other problems you might be having.

The one good thing about finding one dealership you like and sticking with them is that you get into a relationship with the person who is working on your Runner and so when you take it in each time, they already know you and your Runner.

Good luck!

 

What if you bought your car in another state or moved? You wouldn't want to travel back to that dealership would you? Don't let them tell you anything other.