Marlin crawler bumper problems, customer service - Page 2

79coyotefrg · 04-18-2007, 02:43 PM

Clint, all you or anyone ever needs to do is speak up on the Marlin board, if i see someone not getting attention for service i will find somebody to help you.

kinda stupid to think the best way to get help is to start a topic on another board and start talking

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Jay351 · 04-18-2007, 02:52 PM

Bah, still no reply for my quote on shipping..

crazywb · 04-18-2007, 03:55 PM

Quote:

Originally Posted by Jay351

Bah, still no reply for my quote on shipping..

OOPS. What is your postal code. Also you can check shipping charges 24 hours a day 7 days a week using our online cart system.

Thanks CJ

Jay351 · 04-18-2007, 04:37 PM

My postal code is v2x 9j9
I purchased a shifter seat and bushing from you guys about a month ago aswell.

I also had a few more questions about the semi metalic clutch kit, had asked them in that email I sent...

d0ubledown · 04-18-2007, 06:51 PM

Quote:

Originally Posted by Jay351

I asked for a quote on a clutch kit 4 days ago and no reply

did you talk to taran over at bigcountrycustoms? im sure he'll be able to get you a good price...and save on the crazy shipping to BC/legwork & taxes if you pick up in WA...

Jay351 · 04-18-2007, 06:53 PM

I will shoot them an email tonight, I just want to see if the direct purchase from marlin will offset the shipping..

crazywb · 04-19-2007, 09:50 AM

Quote:

Originally Posted by Jay351

My postal code is v2x 9j9
I purchased a shifter seat and bushing from you guys about a month ago aswell.

I also had a few more questions about the semi metalic clutch kit, had asked them in that email I sent...

shipping will run you 33.00 dollers to Canada. As for the Q on te clutch disk give us a call or post a Q on our forum under product support.

Thanks CJ

crazywb · 04-19-2007, 02:06 PM

Quote:

Originally Posted by Jay351

My postal code is v2x 9j9
I purchased a shifter seat and bushing from you guys about a month ago aswell.

I also had a few more questions about the semi metalic clutch kit, had asked them in that email I sent...

34.00 dollers shipping to Canada. And just give us a call or PM me your # about the clutch tech stuff.

Thanks CJ

drew303 · 04-19-2007, 03:04 PM

ordered a few times from Marlin, phone and via web. each time its been next day shipping, products in perfect shape, packaged really well and everything delivered.

Im happy w/ em.

I work in customer service and thats pretty much all i do all day is deal with hundreds of random people, most of which are of the "upper" class portion. All I can say is I'm a nice guy and I treat everyone the same but you can't please everyone and sometimes people just don't get it. I get bugged all the time when I'm helping multiple people. It's like hello... you're not the only one waiting. Different business but people will always be people.

Just use common sense and be patient. If you really feel you're getting hassled then make a scene, if your just one of those impatient types that thinks everyone should just cater to you then I've no sympathy =)

A jovial happy customer 9/10 gets what they want without issue =)

90runnner · 04-19-2007, 03:25 PM

ive never had a problem with marlin and i live across the country from em. i just ordered a complete 3rd member with a detroit april 4th they shipped it out april 12th and i got it today. no complaints guys, keep up the good work

04-18-2007, 02:52 PM	#27 (permalink)
Jay351 Contributing Member Join Date: Feb 2007 Location: maple ridge, British Columbia, Canada Posts: 8,647	Bah, still no reply for my quote on shipping.. __________________ 91 Pickup - xcab - 5sp - 3.0 - SR5 - 4x4 - 250k \|2.25" catback w/ magnaflow cat + glasspack \| Weasy2k cams \| Aisin manual hubs \| Diff breather mod\| Marlin HD clutch \|3" BL \| es3000's \|2" AAL \|1.5" bj spacers \| ISR \| Alpine headunit \| 4" Infinity fronts/5" rears \| 4.88's \|Rear lockright \| 33x12.50" BFG M/T on 15x8" steelies \|Hella 500's \|4" reverse lights\| Grant GT \|idler arm brace\|hella E-codes\| Marlin armor \|SS IFS brace \| %100 Amsoil synthetic http://www.cardomain.com/ride/2572486

04-18-2007, 04:37 PM	#29 (permalink)
Jay351 Contributing Member Join Date: Feb 2007 Location: maple ridge, British Columbia, Canada Posts: 8,647	My postal code is v2x 9j9 I purchased a shifter seat and bushing from you guys about a month ago aswell. I also had a few more questions about the semi metalic clutch kit, had asked them in that email I sent... __________________ 91 Pickup - xcab - 5sp - 3.0 - SR5 - 4x4 - 250k \|2.25" catback w/ magnaflow cat + glasspack \| Weasy2k cams \| Aisin manual hubs \| Diff breather mod\| Marlin HD clutch \|3" BL \| es3000's \|2" AAL \|1.5" bj spacers \| ISR \| Alpine headunit \| 4" Infinity fronts/5" rears \| 4.88's \|Rear lockright \| 33x12.50" BFG M/T on 15x8" steelies \|Hella 500's \|4" reverse lights\| Grant GT \|idler arm brace\|hella E-codes\| Marlin armor \|SS IFS brace \| %100 Amsoil synthetic http://www.cardomain.com/ride/2572486

04-18-2007, 06:53 PM	#31 (permalink)
Jay351 Contributing Member Join Date: Feb 2007 Location: maple ridge, British Columbia, Canada Posts: 8,647	I will shoot them an email tonight, I just want to see if the direct purchase from marlin will offset the shipping.. __________________ 91 Pickup - xcab - 5sp - 3.0 - SR5 - 4x4 - 250k \|2.25" catback w/ magnaflow cat + glasspack \| Weasy2k cams \| Aisin manual hubs \| Diff breather mod\| Marlin HD clutch \|3" BL \| es3000's \|2" AAL \|1.5" bj spacers \| ISR \| Alpine headunit \| 4" Infinity fronts/5" rears \| 4.88's \|Rear lockright \| 33x12.50" BFG M/T on 15x8" steelies \|Hella 500's \|4" reverse lights\| Grant GT \|idler arm brace\|hella E-codes\| Marlin armor \|SS IFS brace \| %100 Amsoil synthetic http://www.cardomain.com/ride/2572486

04-19-2007, 03:04 PM	#34 (permalink)
drew303 Registered User Join Date: Dec 2006 Location: Olympia, WA Posts: 2,033	ordered a few times from Marlin, phone and via web. each time its been next day shipping, products in perfect shape, packaged really well and everything delivered. Im happy w/ em. I work in customer service and thats pretty much all i do all day is deal with hundreds of random people, most of which are of the "upper" class portion. All I can say is I'm a nice guy and I treat everyone the same but you can't please everyone and sometimes people just don't get it. I get bugged all the time when I'm helping multiple people. It's like hello... you're not the only one waiting. Different business but people will always be people. Just use common sense and be patient. If you really feel you're getting hassled then make a scene, if your just one of those impatient types that thinks everyone should just cater to you then I've no sympathy =) A jovial happy customer 9/10 gets what they want without issue =) __________________ 1987 Pickup, single cab, 22R, new head, 260 cam TG 3" SAS, rear disc brakes, chromoly rear axles, Chromoly Birfs, Tcase brake, 37x12.50R15 MT/Rs, 5.29 gears, rear Aussie Locker, front Detroit Truetrac.

04-19-2007, 03:25 PM	#35 (permalink)
90runnner Registered User Join Date: Jul 2005 Location: Newport News, VA Posts: 366	ive never had a problem with marlin and i live across the country from em. i just ordered a complete 3rd member with a detroit april 4th they shipped it out april 12th and i got it today. no complaints guys, keep up the good work __________________ <===i miss that one Mine: 1991 Landcruiser 2in OME lift 33in BFG A/T's The girl's: 2001 4runner 3in Revtek, 3in body lift 35in MT Baja Claws Marlin sliders TJM front bumper

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