Marlin crawler bumper problems, customer service
#22
Registered User
this was just over 2 months ago...(issue was resolved in 3 days part delivered in 4)...i am just saying if there is an issue you guys wil right it and take care of the customer...and I would be doing business with you again soon...
Last edited by 1styota4X4; 04-18-2007 at 11:19 AM.
#24
Registered User
Thread Starter
Join Date: Jan 2007
Location: Georgia
Posts: 100
Likes: 0
Received 0 Likes
on
0 Posts
I am glad you guys have gotten this straightened out for me. Now we are getting there on customer service. I might have went a little far CRAZYWB and i am sorry if i offended you or anyone else but, i had to do something or i am afraid nothing was going to be accomplished. You guys have really taken a step out of your path for me and i thank everyone @MC for working with me. I really hope you will accept my apology and we can do business again. It is all about customer satisfaction and hopefully i will be one of your satisfied customers now. Thanks a lot
Clint
Clint
#25
Contributing Member
That worked good Roger, but I'm really glad to hear about the new phone system CJ. BTW love my Marlin Crawler.
#26
Clint, all you or anyone ever needs to do is speak up on the Marlin board, if i see someone not getting attention for service i will find somebody to help you.
kinda stupid to think the best way to get help is to start a topic on another board and start talking
kinda stupid to think the best way to get help is to start a topic on another board and start talking
#28
#29
Contributing Member
Join Date: Feb 2007
Location: maple ridge, British Columbia, Canada
Posts: 9,055
Likes: 0
Received 9 Likes
on
5 Posts
My postal code is v2x 9j9
I purchased a shifter seat and bushing from you guys about a month ago aswell.
I also had a few more questions about the semi metalic clutch kit, had asked them in that email I sent...
I purchased a shifter seat and bushing from you guys about a month ago aswell.
I also had a few more questions about the semi metalic clutch kit, had asked them in that email I sent...
#30
Contributing Member
Join Date: Dec 2005
Location: vansterdam BC.
Posts: 1,427
Likes: 0
Received 0 Likes
on
0 Posts
#32
Thanks CJ
#33
Thanks CJ
#34
Registered User
ordered a few times from Marlin, phone and via web. each time its been next day shipping, products in perfect shape, packaged really well and everything delivered.
Im happy w/ em.
I work in customer service and thats pretty much all i do all day is deal with hundreds of random people, most of which are of the "upper" class portion. All I can say is I'm a nice guy and I treat everyone the same but you can't please everyone and sometimes people just don't get it. I get bugged all the time when I'm helping multiple people. It's like hello... you're not the only one waiting. Different business but people will always be people.
Just use common sense and be patient. If you really feel you're getting hassled then make a scene, if your just one of those impatient types that thinks everyone should just cater to you then I've no sympathy =)
A jovial happy customer 9/10 gets what they want without issue =)
Im happy w/ em.
I work in customer service and thats pretty much all i do all day is deal with hundreds of random people, most of which are of the "upper" class portion. All I can say is I'm a nice guy and I treat everyone the same but you can't please everyone and sometimes people just don't get it. I get bugged all the time when I'm helping multiple people. It's like hello... you're not the only one waiting. Different business but people will always be people.
Just use common sense and be patient. If you really feel you're getting hassled then make a scene, if your just one of those impatient types that thinks everyone should just cater to you then I've no sympathy =)
A jovial happy customer 9/10 gets what they want without issue =)
#35
Registered User
Join Date: Jul 2005
Location: Newport News, VA
Posts: 366
Likes: 0
Received 0 Likes
on
0 Posts
ive never had a problem with marlin and i live across the country from em. i just ordered a complete 3rd member with a detroit april 4th they shipped it out april 12th and i got it today. no complaints guys, keep up the good work
Thread
Thread Starter
Forum
Replies
Last Post
RedRunner_87
95.5-2004 Tacomas & 96-2002 4Runners (Build-Up Section)
84
06-01-2021 01:51 PM
jasonty
Pre 84 Trucks (Build-Up Section)
41
12-23-2018 01:00 PM
GreatLakesGuy
The Classifieds GraveYard
8
09-04-2015 09:27 AM
rushw
General Electrical & Lighting Related Topics
4
07-18-2015 01:46 PM