Soundline

I didn't get a chance to call them yesterday due to operational tempo. I did email Jesus again to see what he says.

There's any number of possible hang ups, and my other order arrived. So I'm 2 for 3 with them. I'll let you know what happens.

gtct10b

Anything is possible dude, sometimes you just gotta wait, lol

Soundline

Yeah I didn't think anything about it until the parts I ordered from a shop in Kyoto, Japan the same day showed up... and still no response from Orem, UT.

Low Range got back to me, they were waiting on a back ordered cam. I told them to cancel it and send the rest.

They did, I have a tracking number and a refund for the charges. That was all done in less than 15 min.

Stand up guys, they did what I felt was right and I'll order again.

gtct10b

Thats the way to be with vendors that don't give a notice of some sort with in a week of placing the order, Its happened with me and most times I tell them to foget the whole order and they offer me a price thats really to good to pass up but I also give them notice that if it happens again they won't be getting my business anytime soon if they don't follow up with me and certain items.

Soundline

In my defense I gave them 3 weeks. They replied to one out of three emails... took 4 days but once I finally got ahold of someone it got taken care of in like 15 min.

It came out fine. I still would roll with them.

gtct10b

awesome dude, so far I've had no problems with Harbor Feight at all, There is a BIG sale going on this weekend I'll be ordering some stuff come sunday, lol, thats the biggest deal day of this weekend from what I can tell, lol