I have a feeling I’m the only one who has filed a complaint.

I’d like to encourage everyone reading this to file a complaint about Nitrous Enterprises with the NHTSA. You do not need to have purchased NE products in order to file a complaint. If NE products pose a safety issue, then any truck equipped with NE products is a potential safety issue for you personally. An accident with an NE equipped truck may involve you, your family, and your friends.

Some people may think it’s a bit too much to file a formal complaint. Maybe it’s too much for a new startup business to handle? Maybe NE is really, really trying despite all evidence to the contrary? That filing a complaint will put a young company with a few hiccoughs, but basically a good company out of business. Don’t worry, it won’t.

When a complaint is filed with the NHTSA, they will log the complaint. An investigator will look at the complaint and determine whether there should be a further investigation. If there is a formal investigation, they will have engineers test the materials and modifications to see whether it is safe to operate a vehicle on the road with those modifications. If it is determined that the modifications are not safe, they will require the company to issue a recall on the specific parts in question. The company will then have the option of replacing defective parts or refunding money.

That’s it. They will make sure the parts are safe and, if they are not, will require the modified vehicles to be made safe. That is the absolute minimum that should happen in any case. The fact that NE must be FORCED to do this is for another complaint with another organization.

One of ways the NHTSA will determine whether there needs to be a formal investigation is through the number of complaints. The more formal complaints, the more likely it is that they will take notice of this problem sooner. Your formal complaint will help. So, if you feel that this is a safety issue, please do everyone a favor and visit the following site to file your own complaint:

http://www-odi.nhtsa.dot.gov/ivoq/

Also, please forward this to anyone you think may be affected by NE products and try to get them to act as well.

 

Also, I'll be filing complaints with the BBB and a few other organizations, but am first waiting for incoming information, including a Revtek kit. Hopefully the Revtek kit will get here next week. I want to confirm certain information before proceeding further.

 

I dont see how you can enter other manufacturer in the equipment space????

 

Depending on how long it would take, I could travel to Phoenix for a few days. Maybe once to get all the measurements and once to get fitted?

I'm interested in this but don't understand how you could get by without replacing the shocks. Is there a thread somewhere that describes how this is done for another truck?

 

A class action lawsuit wouldn't be worth it. It would cost more to fight than you would win back. Which is why AK is probably smiling about this.

But there are other legal remedies that can be taken. And will be taken. I'd say more, but I want to be a surprise for Tony Boy.

 

He likes surprises?

 

The NHTSA was very helpful on the phone. Great work Kickaha.
Please fill this simple complaint form with the FEDERAL TRADE COMMISSION (FTC) to expedite matters as well.

https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

I believe NE is located in Washington state?
Ryan Cloud and Anthony Krueger are the owners/ sales reps

If someone has the address or other relavant information to help fill out the forms, leaving sections blank is ok too.

ditto kickaha's post:
I’d like to encourage everyone reading this to file a complaint about Nitrous Enterprises. You do not need to have purchased NE products in order to file a complaint.
They will make sure the parts are safe and, if they are not, will require the modified vehicles to be made safe.
The more formal complaints, the more likely it is that they will take notice of this problem sooner. Your formal complaint will help. So, if you feel that this is a safety issue, please do everyone a favor and visit the following site to file your own complaint
CLICK-FTC COMPLAINT FORM

 

WILL THIS *$(*#&@# THREAD EVER JUST DIE!!!???





Note to self: Make sure to UNSUBSCRIBE to this ad nauseum drivel...

 

To quote Papa Roach...

"I'm not listening, not anymore
The more I learn, the more I ignore
I'm not listening, not anymore
The more I hear, the more I ignore, the more I ignore"

99% of the folks who need to know this information will NEVER find it buried in all this other junk...cause they ain't going to read it...you guys might consider that...the longer the thread gets...the more information will get lost and buried...and it is way too melodramatic...

 

I prefer:

This is the song that never ends.
It goes on and on my friends.
Someone started singing it not knowing what it was,
and they'll continue singing it forever just because,
(start over again)


I hear ya in that it's gone on a long time, but not near as long as Kreuger lead some of us on. Singing the blues about NE is unfortunately non-fiction and the dailys posts help keep this thread near the top of this forum on most days. I like to think that someone looking for additional info will benefit.

 

Question: I've not paid NE for anything; have not installed any of his products and don't plan on it; am in Canada. Other that the business ethics part, do I have reason to call NHTSA?

 

Steve,

This is the bracket I received from NE. Anything related to your stuff?

 

This is what Kreuger sent me as valued added front NE spacers to compliment the Daystars. Notice the one on the left has the bolts sunken into the Daystar spacer. That's because he bored holes in the Daystar and then poured what he described as glue all over it. I think the NE add-on spacer is about 1/4" thick. That's what I waited about 85 days on. That's the BIG DEAL that I let him jerk me around for. (more pics follow)

 

 

 

This one shows the remaining good Daystar and the hacked up one.


Being a complete laymen with this, can someone advise if the one with the 3 bored out bolt holes is still usable? My opinion is it will crumble once the weight of the front end is applied -- at least it appears to have a very short life ahead of it.

 

This last one shows that the NE spacer seems to be of half decent quality, but it's not exactly what I was expecting. This is what Kreuger had told me to expect before he pulled a Sybil on me:

NE 1.5" rear lift coils
NE pan hard drop bracket
NE rear strut re-locators
NE front coil spacers
Daystar 2-2.5" coil spacer kit

You can see what I received (below) plus the rear Daystar and the earlier bracket.

 

Tracy,

I had spoken to Daystar when I received this and they confirmed that the parts are correct. They also sent me an installation guide (http://www.synertech.com/chris/DAYSTARinstall.pdf) which confirms the part numbers.

No, I think these are original Daystar parts.

 

The glue, or whatever it is, doesn't add any height. I can take another pic, but from the side there is no apparent difference in the two. The 3 holes are about 3/8 of the way into the thick part of the spacer -- almost bored half way through.

 

From reading/looking at the Daystar install guide, I don't think those 3 holes will interfere but I'm worried that the spacer has lost it's durability and both the glue and the holes are going to cause it to fail long before it should.

The 3 holed spacer seems to fit under the strut "Mounting Plate" with the bottom of those 3 studs sitting on top of the Daystar "Coil Spring Isolator" -- the part with the 3 holes bored into it. The other Daystar "Coil Spring Spacer" fits under the strut tower.