When new Coil Spacers go bad!
#22
WOW!!! Sorry I was not on last night to see this unfold. First of all I will say these Spacers are indeed are the SDORI spacers and we did supply these. This is the first time I have ever seen any problems with these. I ran these on my own 2nd Gen and they are still on it. They seated flush and I don't understand why these don't. I did some investagating and it seems you ordered the 2" spacer and my shipping dept. sent you the 1". If that is correct I need to know that as well. As for the why your spacers do not fit flush I can not figure out. I will get with Frank from SDORI and see if he can shed any light on this. We will be happy to refund your money or send you a new set. The main thing is we want you to be satisfied with your purchase and for the parts that we supply to be free from any defects and perform as we advertise. Please give me a call at 972-880-5616 or send me a phone number I can call you at so we can get this taken care. I am sure the other members of this forum will tell we take these matters very seriously and will do whatever it takes to resolve it.
#23
90t4r: it stinks that you are having issues with the cracked spacer etc--should not have happened.
Sounds like Phil (strap22) is going to work his best to get the situation squared away, that is the kind of customer service I recieved from trdparts4u when I ordered my ARB bumper...
Sounds like Phil (strap22) is going to work his best to get the situation squared away, that is the kind of customer service I recieved from trdparts4u when I ordered my ARB bumper...
#25
I never doubted for a moment that you guys wouldn't take care of it. I intended to call but I thought I would get some dialogue going first. I've read a ton of posts from Phil and Frank and nobody else had any problems and as hard as I am on my stuff it might seem more likely that my stuff is junk'd up.
Fortunately it's an easy job. I just put everything back together as it was. Like I said I'm not sure I'm even going to run them.
P.S. The BJ Spacers went in flawlessly. Another simple job. Should'a got shocks though. Duh!
Fortunately it's an easy job. I just put everything back together as it was. Like I said I'm not sure I'm even going to run them.
P.S. The BJ Spacers went in flawlessly. Another simple job. Should'a got shocks though. Duh!
#26
I never doubted for a moment that you guys wouldn't take care of it. I intended to call but I thought I would get some dialogue going first. I've read a ton of posts from Phil and Frank and nobody else had any problems and as hard as I am on my stuff it might seem more likely that my stuff is junk'd up.
Fortunately it's an easy job. I just put everything back together as it was. Like I said I'm not sure I'm even going to run them.
P.S. The BJ Spacers went in flawlessly. Another simple job. Should'a got shocks though. Duh!
Fortunately it's an easy job. I just put everything back together as it was. Like I said I'm not sure I'm even going to run them.
P.S. The BJ Spacers went in flawlessly. Another simple job. Should'a got shocks though. Duh!
#28
This is what we have discovered. The inside of the spacers are not big enough to fit over the bump stop and seat properly. This iws something that will have to go back to SDORI for changes. This was the first set of 1" spacers we have sold. I had some some custom ones made a couple years ago from them and they worked fine. We will re-introduce them when the changes are complete. In the meantime we still have the 2" spacers that have been very successful. Just for the record....he ordered the the 2" spacers and somehow my shipping department sent him the 1". We are sorry this happened but thankful that the problem has been discovered and we can address before anyone else has the same issue.
#29
Phil, so do/did they fit correctly without the bumpstop? because it seems that if they went over the bump stop, then the bumpstop would be 1" less effective anyway and should be discarded. Or... were they just wrong? because that happens too
#30
They will make the bump stop shorter and that is not the problem, the problem is they do not fit over it enough to seat flush. Would they work without the bump stop?...probably but the bump stop helps keep it in place.
#31
Sorry for taking so long to respond to this. I saw the pics and know exactly what the issue is and am happy find that our lathe is back up. We'll take care of it pronto, it needs a small dimensional change.
I won't be completely "back" from my honeymoon until Wednesday but I'll put the gears in motion to get some corrected parts out fast.
Frank
I won't be completely "back" from my honeymoon until Wednesday but I'll put the gears in motion to get some corrected parts out fast.
Frank
#32
Looks like it's being taken care off.
I am confused about one thing that kept getting mentioned. The bump stop mounts to the bottom of the perch. It is smaller than any part of the tapered cone. How would that affect any spring or spacer? I didn't have a problem with the bump stop, I was just wondering why others say you might. I know the obvious that it will be to short with a lift.
Last edited by James Dean; Feb 17, 2008 at 05:55 AM.
#33
By the way I love acompany that takes feedback from customers and is willing to make changes. I've been in the aftermarket business for 25 years now, and nothing worse than a place that tells you, "your the only one that's had a problem with it". Or a company that makes something just good enough to work, and then not fix the last few things that would make it perfect. We install things all the time where we say "If they moved that over 1/8" it would fit perfectly" or "why didn't they do this?".
I love getting feedback from customers about my stripes and decals. I try to get them as close to perfect before a new design goes out, but I want to make changes if there needs to be. It's good to see others that care too.
Hats off to SDORI and TRD Parts for working with you.
I love getting feedback from customers about my stripes and decals. I try to get them as close to perfect before a new design goes out, but I want to make changes if there needs to be. It's good to see others that care too.
Hats off to SDORI and TRD Parts for working with you.
Last edited by James Dean; Feb 17, 2008 at 06:06 AM.
#34
Frank.....I hope the Honeymoon is going well. I have already taken care of this pair spacers. He in fact had ordered 2" spacers and we sent 1". Glad you see what needs done. I will send the ones i have in stock back for repair....
James......Your stripes are in fact the best. I have bought several from you. The axle in the picture does looked clocked a little. That really isn't why they don't fit. The issue is the center isn't large enough to go over the cone. When Frank gets back we will get them fixed and I will post up some pictures showinh the difference. Sometimes we get lucky. This was one of those times. Everyone has been very patient and allowed us to fix the issue.
These are still the best spacers in my opinion and Frank always listens to his customers and makes the changes needed.
James......Your stripes are in fact the best. I have bought several from you. The axle in the picture does looked clocked a little. That really isn't why they don't fit. The issue is the center isn't large enough to go over the cone. When Frank gets back we will get them fixed and I will post up some pictures showinh the difference. Sometimes we get lucky. This was one of those times. Everyone has been very patient and allowed us to fix the issue.
These are still the best spacers in my opinion and Frank always listens to his customers and makes the changes needed.
#35
I know that's not why they didn't fit. I was just bringing up the fact that most people don't realize that when you move an axle on a four link setup it changes the angles. Thanks for all your business too. Keep up the good work guys.
#36
Phil is correct on his assessment. We'll have the issue fixed by the end of the week with updated castings and can remake the bad ones and redistribute thereafter.
This material is actually very hard. I did a lot of research a few years ago because we were getting feedback that spacers in general were settling and sort of squishing out over time. This material has a metal filler that really improves its abilities to bear load and is a huge improvement over the spacers we supplied before the material change. To give an example, I'm running one of the first pair we made when we were developing our new process and they are um.. how shall I say.. nicely, "blems". They are pretty rough but they are holding up great to severe abuse (jumping, etc...) which gives me lots of confidence in the ones we sell (aside from this issue) to the outside world.
The new ones will be good to go.
We honestly appreciate and feed back and apologize for the inconvenience. I run all of our stuff on my truck and installed it myself so I know how much wrenching goes into the installation and the frustration one experiences when you have to redo the job because a part wasn't made correctly.
Frank
This material is actually very hard. I did a lot of research a few years ago because we were getting feedback that spacers in general were settling and sort of squishing out over time. This material has a metal filler that really improves its abilities to bear load and is a huge improvement over the spacers we supplied before the material change. To give an example, I'm running one of the first pair we made when we were developing our new process and they are um.. how shall I say.. nicely, "blems". They are pretty rough but they are holding up great to severe abuse (jumping, etc...) which gives me lots of confidence in the ones we sell (aside from this issue) to the outside world.
The new ones will be good to go.
We honestly appreciate and feed back and apologize for the inconvenience. I run all of our stuff on my truck and installed it myself so I know how much wrenching goes into the installation and the frustration one experiences when you have to redo the job because a part wasn't made correctly.
Frank
#37
Bump to an old thread, but i have a question about the thin pieces of rubber that look to be factory. It looks like you were still using those along with the spacers. My question is are those really necessary? Ive got mine on both top and bottom of my lift springs they were also there from factory but now from a few years of abuse the rubber is basically shot and not really even sitting in place anymore. Can i just get rid of these crappy rubber strips? Will i see any negative drawbacks to removing them and just letting the spring sit directly on the upper and lower mounts without anything between the metal to metal contact? Any imput here would be greatly appreciated. If they truly are nessecary for some reason ill have to get new ones and replace them otherwise ill just remove whats left of them
#38
I believe the thin rubber "sheets" were to keep noise down, and possibly additional rust protection (stop metal on metal rubbing, keep the paint in place... stop rust!)
Mine were toast when I replaced my rear coils. I put a small amount of white lithium grease on the spring seat, where the bottom of the coil rests. Conversely, I'm sure any thin bit of rubber would be an adequate replacement.
Mine were toast when I replaced my rear coils. I put a small amount of white lithium grease on the spring seat, where the bottom of the coil rests. Conversely, I'm sure any thin bit of rubber would be an adequate replacement.
#39
I believe the thin rubber "sheets" were to keep noise down, and possibly additional rust protection (stop metal on metal rubbing, keep the paint in place... stop rust!)
Mine were toast when I replaced my rear coils. I put a small amount of white lithium grease on the spring seat, where the bottom of the coil rests. Conversely, I'm sure any thin bit of rubber would be an adequate replacement.
Mine were toast when I replaced my rear coils. I put a small amount of white lithium grease on the spring seat, where the bottom of the coil rests. Conversely, I'm sure any thin bit of rubber would be an adequate replacement.
Mine are just so shot there is little squeezing out of the mount from the spring as it is i might as well rip/cut the rest out cauz that kinda thing drives me nuts!! Ive breifly heard about daystar or other brands that have poly versions but am looking forward to any other input from people not using them or their opinions on the aftermarket as i see rubber not being the material of choice to be used here.....obviously...
#40
I believe the thin rubber "sheets" were to keep noise down, and possibly additional rust protection (stop metal on metal rubbing, keep the paint in place... stop rust!)
Mine were toast when I replaced my rear coils. I put a small amount of white lithium grease on the spring seat, where the bottom of the coil rests. Conversely, I'm sure any thin bit of rubber would be an adequate replacement.
Mine were toast when I replaced my rear coils. I put a small amount of white lithium grease on the spring seat, where the bottom of the coil rests. Conversely, I'm sure any thin bit of rubber would be an adequate replacement.
Frank
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