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Old Mar 27, 2006 | 06:22 PM
  #21  
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From: Puyallup WA.
Originally Posted by midiwall
From browser, hit 192.168.1.1 (router config)
i know it might be different for linksys but my D-Link is 192.168.0.1 and i thought that was the standard.
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Old Mar 27, 2006 | 07:19 PM
  #22  
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From: woodstock, ga
C:\Documents and Settings\Darlene>ipconfig

Windows IP Configuration


Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : domain.invalid
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

C:\Documents and Settings\Darlene>ping Loft
Ping request could not find host Loft. Please check the name and try again.

C:\Documents and Settings\Darlene>net view 192.168.1.101
Shared resources at 192.168.1.101



Share name Type Used as Comment

-------------------------------------------------------------------------------
Epson Print EPSON Stylus CX5400
SharedDocs Disk
The command completed successfully.


Here is the cut and paste from the laptop, it recognized it using the IP but not using the computer name. I was unable to Ping the computer you see called "Loft" even thought it is currently showing up under my workgroup computers on the laptop. I will do the same and post the results from the desktop as soon as my wife finishes her chem homework. By the way, zone alarm is now uninstalled from both computers and windows firewall is disabled.
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Old Mar 27, 2006 | 07:36 PM
  #23  
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From: woodstock, ga
i think you also wanted to see this....

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Darlene>net config workstation
Computer name \\LAPTOP
Full Computer name Laptop
User name Darlene

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{9E94AD79-2B89-416E-BD2F-2DB75B66C1D8} (000F66248569)

Software version Windows 2002

Workstation domain HOMEOFFICE
Workstation Domain DNS Name (null)
Logon domain LAPTOP

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.
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Old Mar 27, 2006 | 07:41 PM
  #24  
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From: woodstock, ga
and now from the desktop...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Justin>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : domain.invalid
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\Justin>

and...
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Justin>net config workstation
Computer name \\LOFT
Full Computer name Loft
User name Justin

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{46FB716D-D2E9-4D74-92C1-05763BF80BCC} (00115B2FA1D6)

Software version Windows 2002

Workstation domain HOMEOFFICE
Workstation Domain DNS Name (null)
Logon domain LOFT

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


C:\Documents and Settings\Justin>
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Old Mar 27, 2006 | 07:44 PM
  #25  
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From: woodstock, ga
both computers seem to come and go with recognizing the network. when both computers do recognize the network and i try to select the computer i am not currently at i get an error window that displays "\\Loft is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. The network path was not found."

I am unable to "ping" the laptop from the desktop and when i tried to do it using net view and the ip for the laptop i got the following error, "System error 53 has occurred" The network path was not found.

Last edited by justinh; Mar 27, 2006 at 07:47 PM.
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Old Mar 27, 2006 | 07:56 PM
  #26  
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From: Seattleish, WA
Originally Posted by ToferUOP
i know it might be different for linksys but my D-Link is 192.168.0.1 and i thought that was the standard.
The original-original local class C was 192.168.1.xxx. D-Link and a couple of others decided to be different and use 192.168.0.xxx. The spec dictates the Class B of 192.168.xxx.xxx to be clear for parceling up.



Justin.. I have to get out of here, but I'll be back online in a couple of hours.

Real quick though...

- Can you ping 192.168.1.100 from .101 and vice-versa? (i.e., don't use the names) *** sorry, you answered that. Ummm, TCP is hosed. Are both machines configured for DHCP? Any chance that one of them is on a static IP and stealing an address?

- Can you ping .1 from both machines?

- "Media disconnected" on .101 means you have no network _interface_... Dunno what would be behind that, but that would be part of the reason that you can't see the desktop from there.

- Is the laptop on a PCMCIA interface, USB dongle, integrated, ??? If it's a USB dongle, is it in a powered hub or directly connected to a USB port on the laptop? Can you try another USB port?

- The fact that you can't see one machine from the other _by name_ says that WINS isn't working or NetBEUI (NetBIOS) isn't configured.

To check NetBEUI, head for Network connections | right click | Properties | TCP/IP | Properties | Advanced | WINS. "Enable LMHOSTS" should be checked, and "Default" under NetBIOS.



Thanks for the info - I'll be back in a bit.

Last edited by midiwall; Mar 27, 2006 at 07:57 PM.
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Old Mar 27, 2006 | 08:14 PM
  #27  
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From: woodstock, ga
Originally Posted by midiwall
The original-original local class C was 192.168.1.xxx. D-Link and a couple of others decided to be different and use 192.168.0.xxx. The spec dictates the Class B of 192.168.xxx.xxx to be clear for parceling up.



Justin.. I have to get out of here, but I'll be back online in a couple of hours.

Real quick though...

- Can you ping 192.168.1.100 from .101 and vice-versa? (i.e., don't use the names) *** sorry, you answered that. Ummm, TCP is hosed. Are both machines configured for DHCP? Any chance that one of them is on a static IP and stealing an address?---

As far as i know they are both dynamic? How can i check? How do i configure the DHCP? I really didn't mess with too much on this when i set all of it up, it was literally took it out of the box plugged it in. The internet has always worked great so i didn't mess with anything, i stuck to the K.I.S.S. philosophy. This is the first time i have had to dive into the networking stuff.

- Can you ping .1 from both machines? Yes

- "Media disconnected" on .101 means you have no network _interface_... Dunno what would be behind that, but that would be part of the reason that you can't see the desktop from there.

- Is the laptop on a PCMCIA interface, USB dongle, integrated, ??? If it's a USB dongle, is it in a powered hub or directly connected to a USB port on the laptop?
Can you try another USB port?

PCMCIA, it is a really crappy Dell 1100 with a Celeron, but it was free.

- The fact that you can't see one machine from the other _by name_ says that WINS isn't working or NetBEUI (NetBIOS) isn't configured.

To check NetBEUI, head for Network connections | right click | Properties | TCP/IP | Properties | Advanced | WINS. "Enable LMHOSTS" should be checked, and "Default" under NetBIOS.

And a big yes to all of these too....


Thanks for the info - I'll be back in a bit.

Thanks for all of your help!
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Old Mar 27, 2006 | 08:17 PM
  #28  
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From: woodstock, ga
also, is there anyway to delete the network stuff i have done and just start over? I am tempted to run a clean install on my wife's laptop, it still has a lot of the preinstalled dell crap on it and I have a full version of XP.
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Old Mar 27, 2006 | 10:06 PM
  #29  
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From: Seattleish, WA
Originally Posted by justinh
also, is there anyway to delete the network stuff i have done and just start over? I am tempted to run a clean install on my wife's laptop, it still has a lot of the preinstalled dell crap on it and I have a full version of XP.
Yeah.. I think that was gonna be my general idea, but I was hoping that the Chris's (Churnd and ToferUOP) and JD would pop in and have some ideas.

Are you really thinking of blasting the laptop to the bones and re-installing clean, or are you looking to just remove the networking stuff?

If you have XP Home and blow the network stacks, I don't think you'll be able to re-install them from the XP Pro CD. _BUT_ you should just be able to re-install them in-place (i.e., without _any_ CD) which should be fine - I think the problem is configuration, not the binaries themselves.

Also.. I'm kinda' still thinking that the "Media Disconnected" error is a telltale sign. Can you tell me about the network card/dongle in the laptop?


My preference right now is to get some input from the Chris's and JD. The good news is that I think we have enough people on the thread that we can get you running, so hang in there. It might be a bit tedious since you have to be our eyes, and a lot of troubleshooting in stuff like this comes from wandering and going "OH!" - hard to do when you're a couple of thousand miles away.
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Old Mar 27, 2006 | 10:20 PM
  #30  
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From: Puyallup WA.
i can ask a couple of my computer scince profs tomorrow... i am kinda stumped at this point.
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Old Mar 28, 2006 | 02:11 AM
  #31  
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From: Waxhaw, NC
Don't re-install yet, wait untill I get to work and re-read this post. I have to get the kids to school, I will respond sometime today if someone else doesn't find the answer first. Read this MS article,,,,,

http://support.microsoft.com/default...5BLN%5D;811113
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Old Mar 28, 2006 | 03:39 AM
  #32  
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From: woodstock, ga
Originally Posted by midiwall
Yeah.. I think that was gonna be my general idea, but I was hoping that the Chris's (Churnd and ToferUOP) and JD would pop in and have some ideas.

Are you really thinking of blasting the laptop to the bones and re-installing clean, or are you looking to just remove the networking stuff?

This laptop runs incredible slow and while it is short on ram (256) it should run much faster than it does. It has been this way since my wife took it out of the box and I have always considered doing a reformat. This computer would be easy to backup she only uses it for browing, e-mail and homework.

If you have XP Home and blow the network stacks, I don't think you'll be able to re-install them from the XP Pro CD. _BUT_ you should just be able to re-install them in-place (i.e., without _any_ CD) which should be fine - I think the problem is configuration, not the binaries themselves.

Also.. I'm kinda' still thinking that the "Media Disconnected" error is a telltale sign. Can you tell me about the network card/dongle in the laptop?

It is the standard lynksis card that came with the router as a package deal. 2.4 ghz, 802.11b

My preference right now is to get some input from the Chris's and JD. The good news is that I think we have enough people on the thread that we can get you running, so hang in there. It might be a bit tedious since you have to be our eyes, and a lot of troubleshooting in stuff like this comes from wandering and going "OH!" - hard to do when you're a couple of thousand miles away.
thanks for all the help. this one has me stumped.
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Old Mar 28, 2006 | 05:41 AM
  #33  
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Ok so ZoneAlarm is uninstalled and XP firewall is disabled. If you right click My Network Places, Properties you'll see your connections. None of them should say "firewalled". I'm still convinced that this is a software problem, and I say that because back when I was learning how to home network, 95% of my problems were software firewall related. What kind of antivirus are you running (if any)? Are you SURE it doesn't have a firewall built in?

You might also have a virus/spyware issue. Have either computers been running weird? Any reason to suspect an infection? Pop-ups, things like that?

We can rule out the TCP/IP stack issue with this utility: http://www.snapfiles.com/get/winsockxpfix.html. That restores everything down to the hosts file to their default states. It may be that when you uninstalled ZoneAlarm, your TCP/IP settings weren't restored. This will do that for you. If that's the case, please let me know, as ZoneAlarm will be on my crap-list.

Can you recall fooling with any other network settings on either computer? I just have a good feeling the answer isn't as complicated as we're making it seem. Simple file sharing in XP will work right out of the box on a clean install, so it's not working now because something has been changed.
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Old Mar 28, 2006 | 06:20 AM
  #34  
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Originally Posted by Churnd
Ok so ZoneAlarm is uninstalled and XP firewall is disabled. If you right click My Network Places, Properties you'll see your connections. None of them should say "firewalled". I'm still convinced that this is a software problem, and I say that because back when I was learning how to home network, 95% of my problems were software firewall related. What kind of antivirus are you running (if any)? Are you SURE it doesn't have a firewall built in?

You might also have a virus/spyware issue. Have either computers been running weird? Any reason to suspect an infection? Pop-ups, things like that?

We can rule out the TCP/IP stack issue with this utility: http://www.snapfiles.com/get/winsockxpfix.html. That restores everything down to the hosts file to their default states. It may be that when you uninstalled ZoneAlarm, your TCP/IP settings weren't restored. This will do that for you. If that's the case, please let me know, as ZoneAlarm will be on my crap-list.

Can you recall fooling with any other network settings on either computer? I just have a good feeling the answer isn't as complicated as we're making it seem. Simple file sharing in XP will work right out of the box on a clean install, so it's not working now because something has been changed.
Neither computer is running any other form of firewall or antivirus. Both computers run fine, never had any virus problems on either PC. I haven't messed with any of the network stuff, I turned the windows firewalls off last night and actually went to intranet settings and turned the security to low thinking that may help.

I was actually surprised to find out that my wife's laptop was running Zonealarm the zonealarm tray icon wasn't being displayed, i have never seen that happen, sure enough though when i went to add-remove programs it was there and running.

I really don't see why this has turned into such an issue either however, i have seen it before. We have a laptop here at work that does the exact same thing and no one can figure it out.

Last edited by justinh; Mar 28, 2006 at 06:22 AM.
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Old Mar 28, 2006 | 07:06 AM
  #35  
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Okay, The "Magical Powers of the Morning Shower" may have created a DOH! moment...

Chris is right, with XP, this stuff isn't rocket science anymore. There's a core failure here which I think needs to get resolved. We know:
  • Each of .100 and .101 show .1 as the gateway
  • Each of .100 and .101 can ping .1
  • Neither .100 or .101 can ping the other
So... What's the possibility that these boxes are actually on the same router?


Justin, what's your home environment like? Do you have neighbors close by?

The quickest way to figure this out may be to go here on both boxes:
http://www.whatismyip.com/

The IP address shown should be the same on both machines.


You can also point the desktop at 192.168.1.1 (the router) fine the config for WLAN, set an SSID, then head to the laptop, browse the wireless noise and verify that the SSID you set is what you're using. If not, switch to it.



Originally Posted by justinh
I was actually surprised to find out that my wife's laptop was running Zonealarm the zonealarm tray icon wasn't being displayed, i have never seen that happen, sure enough though when i went to add-remove programs it was there and running.
fwiw, showing up in the Add/Remove list just means it's installed, not that it's running. Was it in Taskman as well? (press CTRL-SHIFT-ESC at the same time to look)

Last edited by midiwall; Mar 28, 2006 at 07:11 AM.
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Old Mar 28, 2006 | 07:20 AM
  #36  
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In addition to Midi's post, I'm still not convinced that ZoneAlarm is completely uninstalled. Check out the bottom of this page and verify that the TrueVector services are either gone or disabled. You may have to go as far as manually uninstalling it. Click on the FYI: How to manually uninstall ZoneAlarm. I also found the rest of that page to be somewhat informative reading. Still up in the air about putting ZA on my crap-list.

I'm assuming you're still at work and haven't tried the WinsockXPfix yet, right?
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Old Mar 28, 2006 | 07:46 AM
  #37  
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From: woodstock, ga
Originally Posted by midiwall
Okay, The "Magical Powers of the Morning Shower" may have created a DOH! moment...

Chris is right, with XP, this stuff isn't rocket science anymore. There's a core failure here which I think needs to get resolved. We know:
  • Each of .100 and .101 show .1 as the gateway
  • Each of .100 and .101 can ping .1
  • Neither .100 or .101 can ping the other
So... What's the possibility that these boxes are actually on the same router?


Justin, what's your home environment like? Do you have neighbors close by?

The quickest way to figure this out may be to go here on both boxes:
http://www.whatismyip.com/

The IP address shown should be the same on both machines.


You can also point the desktop at 192.168.1.1 (the router) fine the config for WLAN, set an SSID, then head to the laptop, browse the wireless noise and verify that the SSID you set is what you're using. If not, switch to it.

[I]The laptop is connected to the wireless network that I named and set-up by visiting 192.168.1.1. I do have a question though. Is it possible that the desktop is just by passing the "network" completely since it is connected straight to the Router via cable? When i go to my network places on the Desktop it shows the Ethernet device but doesn't show that it is connected to the "network" that i set-up. I have this distinct feeling that if i toss a wireless card into my desktop this whole thing might start working fine.[/I]



fwiw, showing up in the Add/Remove list just means it's installed, not that it's running. Was it in Taskman as well? (press CTRL-SHIFT-ESC at the same time to look)

The reason i assumed that it was running was because when I uninstalled it i got the zonealarm prompt about shutting down zonealarm blah, blah, blah.


I am still at work and i have school again tonight, so i won't be able to test any of these new theories until around 8:30 eastern time. Thanks for all of the help!

Last edited by justinh; Mar 28, 2006 at 07:47 AM.
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Old Mar 28, 2006 | 12:32 PM
  #38  
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Sorry for not responding earlier, phone ringing off the hook today at work. Try the stuff the guys have suggested, the thought from Midi concerning another network is intriguing, not quite sure that the laptop would show up in Network neighborhood on the Loft computer if that was the case. I think the error showing cable disconnected on the laptop is the integrated Nic reporting that there is no cable plugged in, most likely not causing our problem. Try pluging the laptop directly into a port on the Linksys switch, see if you can access the share then. I have a Tball game tonight, won't be home until later. I will try to check in afterwards.
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Old Mar 28, 2006 | 12:33 PM
  #39  
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Originally Posted by justinh
Originally Posted by midiwall
You can also point the desktop at 192.168.1.1 (the router) fine the config for WLAN, set an SSID, then head to the laptop, browse the wireless noise and verify that the SSID you set is what you're using. If not, switch to it.
The laptop is connected to the wireless network that I named and set-up by visiting 192.168.1.1
'k. (dang, I thought I had it!)


I do have a question though. Is it possible that the desktop is just by passing the "network" completely since it is connected straight to the Router via cable? When i go to my network places on the Desktop it shows the Ethernet device but doesn't show that it is connected to the "network" that i set-up. I have this distinct feeling that if i toss a wireless card into my desktop this whole thing might start working fine.
"bypassing the network"? You mean, that somehow the desktop is getting to the Internet, but it's not participating in the local Windows based network?

Ummm... no, it doesn't really work that way. Well, you can make it do that (kill NetBIOS and SMBs), but I really don't think that's what's happening.


Again, I think there's light at the end of the tunnel if we figure out why .100 & .101 can't ping one-another.

Please don't forget to check the WAN IP through the websites I posted when you get home.

Here's another idea as well...

Restart both machines in "Safe mode with Networking". That'll give you the cleanest network setup that you can have. From there, head to a prompt on each machine, and:
  • ipconfig /release
  • ipconfig /renew
  • (verify that you get IP addresses on both machines)
  • ping {ip address} from one machine to the other
Let us know what happens.



Originally Posted by justinh
fwiw, showing up in the Add/Remove list just means it's installed, not that it's running. Was it in Taskman as well? (press CTRL-SHIFT-ESC at the same time to look)
The reason i assumed that it was running was because when I uninstalled it i got the zonealarm prompt about shutting down zonealarm blah, blah, blah.
Ahh, okay... n/m then.
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Old Mar 28, 2006 | 12:36 PM
  #40  
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Originally Posted by jdickerson
Sorry for not responding earlier, phone ringing off the hook today at work. Try the stuff the guys have suggested, the thought from Midi concerning another network is intriguing, not quite sure that the laptop would show up in Network neighborhood on the Loft computer if that was the case.
Yeah, I thought about that, but I was thinking that the WINS list on the desktop may have been stale.

Justin has said that he the network connection seems to come & go, and we know that there's been at least one instance of the wireless card not registering, so I'm wondering if the laptop isn't hopping networks. That might create the situation where it would show up on the desktop but then not actually be there.

At some level - the old LanManager code is still in there. ugh.
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