95.5-2004 Tacomas & 96-2002 4Runners 4th gen pickups and 3rd gen 4Runners

Stealership does it again!!

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Old Mar 10, 2004 | 05:20 PM
  #1  
lupus's Avatar
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From: The Near North of Toronto
Stealership does it again!!

Just got my truck back from the stealership getting the head gasket done under the recall. They charged me $255 (CAN) for labour (2.5 hours) because the bolts were rusted and it took them a while to get them off. Should I just be happy I got the gasket done under recall or do you think I should put up a fuss? It would have been about $1500 regular price.

Oh, they also wanted $388 for to replace the water pump and $455 for a new rad. Those I'll do myself!

Cheers
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Old Mar 10, 2004 | 05:21 PM
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85runner's Avatar
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From: Mesa, AZ
I would fight it. The HG was messed up and it wasn't your fault. Why should you have to pay ANYTHING!!!
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Old Mar 10, 2004 | 06:17 PM
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From: NEW JERSEY U.S.
I would talk to the service manager i would have not paid that it is a recall they cant charge you for rusted bolts that dont come out easy and if that dont work call toyota direct and complain.
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Old Mar 10, 2004 | 08:01 PM
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From: Parker, Colorado
I would fight it as well. Beyond the fact they should pay because its under a recall, who takes 2.5 hours for rusty bolts? I'd definately contact the service manager, and if you don't have luck there, get on the horn with Toyota's canada division.
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