95.5-2004 Tacomas & 96-2002 4Runners 4th gen pickups and 3rd gen 4Runners

CV Boot cut, will warranty cover this????

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Old Apr 20, 2003 | 01:48 PM
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Exclamation CV Boot cut, will warranty cover this????



I have the 1" PP coils and Bilsteins but this is obviously the result of something getting kicked up and hitting the inner CV Boot. About 3 weeks ago when I was driving home from work there was a dull thud from something hittng the front driver side of my Runner. I looked around the front of the vehicle when I got home but didn't see anything.

Yesterday when Loosehead, Albuquerque Jim and I were checking out each others Mods Jim noticed the grease that was slung around the inner Boot area. You can see the scuff marks and dent on the clamp band and then there is a nice clean 1/2" cut in the boot.

Now, my Runner is an 02 and I did get the extended warranty but since I lifted it Toyota will probably void the warranty on the suspension.
This obviously was not caused by my Lift. Do you guys think Toyota would cover this or not???

Paul
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Old Apr 20, 2003 | 02:25 PM
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My guess is no. The cut is not a result of poor workmanship or materials. Would you expect them to warranty your rear bumper if you backed into a tree? Of course not. If you have a good relationship with your dealer, they might take care of it for you "in good faith", but they are not obligated to...

Oh yeah, in the meantime, shoot some more grease into there, and tape it up with some duct tape or something. That'll keep the joint from going bad.

Last edited by phong; Apr 20, 2003 at 02:28 PM.
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Old Apr 20, 2003 | 04:53 PM
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They can not void your warantee.. Show me where is says changing your springs of lifting a truck voids it.. Remember, it is a signed contract.. not to be read into "you can do this, you can do that" If is is written, You can't do this, or that" than you are void.. But aI would pay money to see on from a dealer that does void stuff like that..
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Old Apr 20, 2003 | 08:32 PM
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I'm glad we saw it early. Since this was a road hazard thing, your insurance co. may cover it. I was hit with a rock on Paseo a few weeks ago and it actually hit the hood and left a scratch. My car insurance (progressive) covered it as a comprehensive claim. It's worth a try.
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Old Apr 21, 2003 | 05:25 AM
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yea, a copm claim would cover it, but with a deductiable.. Not worth a Comp claim IMHO..
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Old Apr 21, 2003 | 06:34 AM
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I guess it depends on the cost of the repair v.s. the deductable, my deductable is only $100.00. And based on the estimate you get (a stealership) you can probably fix it for less.
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Old Apr 21, 2003 | 06:58 AM
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I wish I had the tools and the experience to to it myself.

Time to call the "Stealer"
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Old Apr 21, 2003 | 07:47 AM
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Paul-

Have a look at this CV boot replacement kit from Wheeler's Offroad . It might not be as bad a job as we think...
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Old Apr 21, 2003 | 07:54 AM
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That looks like a good kit. Has anyone tried it? I have done these before, but not on a 4runner, but they are all about the same. I am ready to help you guys.
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Old Apr 21, 2003 | 12:43 PM
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Good news I hope!!!

I talked to a service Rep at karl Malone and he said the factory warranty should cover it. He said if there is no impact damage to the control arm than he would make the call to cover it.

We'll see tomorrow........
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Old Apr 21, 2003 | 01:28 PM
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cv boot

The best thing to do is to get to know your mechanic. I have talked at length with my mechanic, James Garcia, at Beaver Toyota in Santa Fe. He knows what I do with my vehicle and he has even saved me mega bucks by pointing out a leaking water pump. The mechanic can make the call as to warranty work or not.

Just recently, at 55k miles, I had the water pump replaced and had a rear axle wheel seal replaced, under warranty. The axle seal allowed oil to saturate the rear brake pads, so I got a new set of brake pads covered under warranty as well. You shouldn't have a problem getting the boots covered under warranty with such a new vehicle.
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Old Apr 21, 2003 | 01:37 PM
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It's a good thing Karl Malone's covering those, because Larry H. Miller Toyota replaced mine under warranty. No questions asked. And in my opinion I like Karl Malone better than Larry H. Miller for customer service.
Good luck.
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Old Apr 21, 2003 | 01:40 PM
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cust svc

dido on that!
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Old Apr 21, 2003 | 02:41 PM
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ARGH!!

I hate those things.

Recently I had my two CV boots replaced -- the entire drive shaft.

I heard that a way of tearing them is by turning the steering wheel too much. That it stretches the boot out and causes the tear. I was maybe thinking this was possible if the boots were dry, but does anyone know if this is for certain?
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Old Apr 21, 2003 | 04:14 PM
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I'll keep everything crossed tomorrow and hope for the best LOL!!!
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Old Apr 22, 2003 | 10:04 AM
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Good news. The warranty covered the repair so I had them change my oil and adjust my headlights. Total bill $28.78
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Old Apr 22, 2003 | 10:27 AM
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I am surprised the warranty covered it seeing as how the damage was as a result of an impact and not as a result of a defect. I work for insurance company so I am used to policyholders calling in to report claims because the dealers deny warranty claims. The ones I get the most are when an AC condenser goes out the dealer claims it was a result of an impact and therefore an insurance claim. If they covered it though consider yourself lucky, from my experience the dealer will pass off blame whenever possible.
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Old Apr 22, 2003 | 10:29 AM
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WOW! Glad to hear it worked out. Just keep a close eye out for that junk in the road...
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Old Apr 22, 2003 | 11:20 AM
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Thumbs up

I know..... I need to quit staring at the reflections off my Zaino polished Hood

Nice avatar Loosehead!!!!

Last edited by ALBPM; Apr 22, 2003 at 11:22 AM.
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Old Apr 22, 2003 | 11:35 AM
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Originally posted by ALBPM
Nice avatar Loosehead!!!!
Thanks, I couldn't resist.
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