91Runner

Hey, I was just reading over on the Xterra Owners Club boards and saw a post by a guy (not me ) who took his Xterra to a dealer to have some maintence done, and the next day he found a 14" Snap-On Ratchet stuck in his Driver's Side Rear Leafs, and it had been rubbing on the tire and wore it through a bit.

Here's a link to the post... Snap-On in Leaf Spring
There's also a link to pictures of it there.

So just thought I'd let you all know to just give your trucks a good once over after taking it to the dealer (or any mechanic for that matter) to just to double check everything.

-Braden

UKMyers

Man that sucks a person SHOULD NOT have to worry about crap like that. Let's just hope it was an honest mistake and that's not how the garage always runs! At least he scored a killer ratchet. Too bad it wasn't craftsman though...LOL

Darren

Hehe. A similar thing happened to me last year when I still owned my Camry. A month or so after I had taken it in for something (not at a dealer), I ended up finding a Snap-On ratchet in a nice, safe flat spot under the hood. A lot better than what I currently own! It also had the very common 12mm (or 14, can't remember) socket.

Score 1 for me!

RWD

I once found one of those magnets on a extendable handle thingy after a radiator shop worked on it

1960 BJ type 25

:eek: heheh took my 4runner to get tint after found a snap-on screwdriver (end unscrews,filled with diff ends) sweet:pat:

Jay

I have a complaint.

In the title of your post, "You might want to check out your truck after a trip to the dealer..." , are you suggesting only checking your truck when taking to a dealer, or all mechanics in general?

You would be ignorant to think this mistake would only happen at a dealer.

I am tired of all the dealer bashing. The tech left a wrench/ratchet on the vehicle, a tire became damaged. The manager agreed to two tires. Certainly not something requiring urgent dealer bashing across all the different forums.

If I leave a tool in your car, please return it. Id be most thankful. I am human also.

Jay

Bob_98SR5

Yeah, I'd have to agree with Jay on this one. It seems that this was a mistake and nothing malicious.

My experience has been if you treat them nicely, they'll pay it back double. Sure, I've had bad experiences and I've told many-o' persons not to go to Downey Toyota, but my current dealership is great.

In anycase, do unto others...

Bob

metal22lica

Yeah good points guys. He is only human and made an honest mistake. Like Bob said..do unto other. Way to stick up for the dealers Jay. your two are both good men!!

Patrick D

One time after going to a local shop (not a dealership ) I looked under my runner and saw 5 shop towels jammed under the skidplate. Hey new towels for me

Bob_98SR5

Patrick,

Sounds like you got an oil change and they were trying to sop up the oil. How do I know? That's how I do my oil changes too! I don't take the skid plate off.

Bob

tomus1000

This seems to happen pretty often. On my last truck, I found a nice 1/2 drive Snap-on rachet and a Snap-on prybar sitting on top of my spare tire. I saw the lime green handle of the pry bar sticking out. I guess this was about $200 worth of tools so I returned them right to the shop. The owner was a little embarassed, but very thankful. He said he would have gone mad looking for that rachet.

DarylD

Right on Jay! very well written , thank you. And thank you Tomus1000 for returning the tools Daryl D

91Runner

I'm sorry about that Jay, I wasn't trying to imply that it was only with dealers, it's just the first time i've heard of something like this happening. I wasn't trying to bash dealers, I actually haven't had a single problem with any dealers I've been to (well I've only really been to two Toyota Escondido, and Quality Nissan in Temecula )

I figured I'd just give everyone a heads up that sometimes tools can be left in or on your truck, not just at the dealer, but at any mechanic; and to just keep an eye out.

So I'm sorry if I came off sounding like I was bashing dealers Jay, I wasn't trying to.

-Braden

AUJWE

I too have found shop towels on the front skidplate. Towles for me since I had driven 250+ miles to school like that and wasn't about to take some towels back that far! Tools I would've returned the next time I was home.

Joey

Jay

Ok pal... :pat:

Jay