Shout out to McGeorge Toyota
#1
As the title implies, I want to give these guys (and gals) a shout out for exemplary service. https://toyotaparts.mcgeorgetoyota.com/ McGeorge Toyota is one of many online options we have for finding OE parts at a lower price than our local stealerships. I have placed several orders with them over the years, including one just today. In 2 of the orders what I wanted and what I should be getting didn't match up.
The first time I was buying retrofit parts for my steering rack guide and today I was buying ball joints. Through their interface you enter your VIN, the parts for the steering rack didn't match my VIN (which I knew because I was trying to convert to the newer style components). Rather than just charging me and shipping parts that I ordered, I got a phone call asking whether or not I was aware I was buying parts that shouldn't fit my application. With today's order of LBJs I ordered the LBJs and new castle nuts. Again, I was contacted and informed that the LBJs come with new nuts and I didn't have to order them separately. They then went and adjusted my order refunding me for the nuts that I no longer needed.
If this isn't in the right place, please accept my apologies and move the thread.
The first time I was buying retrofit parts for my steering rack guide and today I was buying ball joints. Through their interface you enter your VIN, the parts for the steering rack didn't match my VIN (which I knew because I was trying to convert to the newer style components). Rather than just charging me and shipping parts that I ordered, I got a phone call asking whether or not I was aware I was buying parts that shouldn't fit my application. With today's order of LBJs I ordered the LBJs and new castle nuts. Again, I was contacted and informed that the LBJs come with new nuts and I didn't have to order them separately. They then went and adjusted my order refunding me for the nuts that I no longer needed.
If this isn't in the right place, please accept my apologies and move the thread.
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floatingkiwi
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Sep 3, 2012 03:31 PM









