DavidA

Ok, took my 2002 in for the tie rod recall notice I got.

While they were in there they noticed my water pump was leaking, they called and got it covered under warranty minus a $50 deductible.

They called me and suggested while they were in there that I change out my timing belt, no extra labor since they were in there changing out the water pump! I am at 92,000 so sounds great!

Cost:
Water Pump - $50 deductible, no labor
Timing Belt - est. $40-50, no labor
Oil change - $25, decided to do it since I was there.

Total - $130ish! Sweet!!!!

Like I said...if you ever need service in Texas I am impressed again. They have done my service for the last 18+ years on all my Toyota's and they always take care of me. Ask for Adam Hicks, Service advisor.

KyleT

wow, they were jerks to me when i called about the recall notice for the rear bumpstops. i recieved a mail notice and called the service dept. the guy had an attitude towards me for asking about a recall notice, like it doesnt matter or something, and was snotty when it pulled up as already completed. he wouldnt tell me the dealer that performed it either. i dont know if it says or not, but he woulnt tell me. I work at another prominent dealer in Ft. Worth that deals in high end cars, and was very dissapointed in the way that they treated me over the phone. I purchased all of my parts at toyota of dallas and they are simple to deal with. i am 10 mins from ToFW and more than an hour from ToD. I dont know if it is because I am young or what, (21) but my name is on the title and I paid cash for the car. (not from ToFW or any toyota dealer)