Tofer

well after the 2nd set of sliders from Demello Offroad NOT being the right size/ fitting right, i am tired of dealing with Demello Offroad. has anyone done business with BigRocks Offroad? they are near my dads house so i should be able to do a local pick-up and had him weld them on there. otherwise i am going to go with Stubbs, but I am never going to do business with Demello Offroad again!

r0cky

have you tried Roger at 4Crawler? we just welded on a set of his and they are very impressive. just another option to consider.

Nitro Hotpants

I vote for Stubbs.
A quality dude, with quality products

calrockx

I have Demello Sliders and like them, but unfortunately you had a bad experience with DO.

I agree.

I met him this past weekend and he really is a nice guy who is committed to his products and customers.

jimbo74

i vote roger... he is a great guy and will adress any problem encountered.. he is located in santa clara.... but i guess you are up in another state or something right now....

User 051420

Chris..get Stubbs! He's super quick, and his products are top notch.

Tofer

yeah i am in the Pacific Northwest for the summer. if i was at school, i would make a day trip up to Stubbs and buy them and have him weld them on there. thats why i am thinking of bigRocks Offroad, they are in Vancouver WA.

heres what tehy look like:

$260 isnt bad... beats demellos prices.

User 051420

Lets just recap that you waited over THREE months, paid for a product, and got the wrong sliders TWICE.....

IMHO, no excuse.



The Big Rocks prices aren't bad..especially once you figure in shipping from Stubbs. IIRC, Yoter (bbb) ordered big rocks bumpers, and liked them.

r0cky

dude, remove the demello thing from your signature if you're unhappy with them!!

as far as going with roger or richard, they're both great, period. if big rocks is local to you, go with them!

Tofer

the demello line in my sig is sarcastic....

Silver_Truck

hey where are you in the NW? I could probably fab up a set for you for cheaper then that. I've got a 4 runner here I can get measurements off of then you could come up and we could weld em on. Let me know

Tacoma Dude

DELETED to be fair to all involved.

JDeMello

Lets be fair here! You orderd a set of sliders for a 96-02 4runner, I sent you those! Actully I think they were partially won? You then told me that they didn't fit? So I made you a set of sliders that would need the legs trimmed to fit on your 94 4runner! I told you we don't make those but I would for you! We don't have a 94 4runner to measure, I told you this. but would make them so you could cut the legs and make them fit your frame.

You then told me to hold on to them till you moved to your dads house or something for the summer so I did! I also sent you a call tag for your old ones. which I have not recieved back yet?

Please explain to me what I did wrong? Let me know what we can do to make it right?

JDeMello

I just want to set the record straight, Chris has never been rude or demanding with me. I never got one hateful e-mail from him explaining his problems? This is the first I have herd of it.

The first set of sliders was as much his fault as it was mine, I don't make 84-95 4runner sliders. It says that on my website (maybe I need to bold it) But I tried to make it right with a set of sliders that would require him to cut legs to make them fit. Maybe I should have just told him no?

There were several delays on both our parts for getting him the replacement sliders. At one point he was going to drive down here so I could make sure they are right. then he was moving then he wasn't?

If Chris or anyone else had or has a problem with my product all they need to do is e-mail or call me! Everyone makes mistakes even toyota has recalls and problems. The difference is how you take care of it! If I knew Chris was unhappy with his sliders and wanted his money back there would be no problem taking care of him.

So if you have any questions please let me know

Tofer

i just got off the phone wiht jason, and i think we have it figured out what we are going to do.. but i do want to say that although there were delays, jason did honor the value of the Bed Bar i won in the Toys For Tots Raffle. and my first post was writen out of frustrastion and i hadnt had the chance to call him (it was sunday night) to settle things out.

r0cky

glad to hear things will work out!

valkyrie610

Jason will always make things right by you, which is why he has such a good reputation. I have dealt with him several times and frankly, I think it is pretty unfair you choose to publicly flame him without sharing the full story or giving Jason a chance to make it right.

I hope a moderator deletes this entire slanderous thread.

99_Runner

Yea, delete the tread. We need to try and resolve the issue before we go telling people bad things about another company.