Mine is the opposite. I can roll it up with the key but not down.

Ive just gotten used to it.

Its left to roll it up and right to roll it down.
Hopefully someone will know.

 

we have the same issue. have you ever looked into it? i replaced my motor because it was really slow. (not that hard of a job). but the motor and the key lock area have nothing to do with eachother so i have no clue where to start looking for an answer.

 

Did you grease the tracks?

FYI, just turn the key to Run, dont bother starting it

 

Yes the window its self works fine. Its just unable to roll up when i use the key. I can go up and down inside the rig but when i use the key it only go's down, it wont go back up!

 

sounds like the issue is in the switch in the tailgate... have you tried any contact cleaner?

 

NO, i didnt know of such thing. i thought it might just be something i could replace. i just dont know what. lol
when i was replacing the motor for the back window i didnt realy see anything wrong with the back of the key switch. it was very clean and whires were good. it just didnt seem like a peice that could be replaced if needed. im just confused with the whole thing.