Piaa
#1
Contributing Member
Thread Starter
Piaa
Theres little to say but AWESOME
I had some issues when installing my PIAA 525's turns out that my switch was bad....so they sent me an entire new harness for no charge. after helping me on the phone for 30min with a very friendly and helpful person. After installing the new harness today i realized that the lamps are wired wrong from the bulb and i emailed them about it.
About an hour later they emailed me back for my shipping address so they could replace one of my lamps for no charge!
i know that these ligths have a lifetime warranty but few companies will ever honor it, espeicaly as painlessly as PIAA has.
PIAA lights may be a little expensive but their AMAZING customer service is worth the price!
I had some issues when installing my PIAA 525's turns out that my switch was bad....so they sent me an entire new harness for no charge. after helping me on the phone for 30min with a very friendly and helpful person. After installing the new harness today i realized that the lamps are wired wrong from the bulb and i emailed them about it.
About an hour later they emailed me back for my shipping address so they could replace one of my lamps for no charge!
i know that these ligths have a lifetime warranty but few companies will ever honor it, espeicaly as painlessly as PIAA has.
PIAA lights may be a little expensive but their AMAZING customer service is worth the price!
#2
Contributing Member
I must agree. I'm a dealer for them and they take care of their customers just as well as their dealers. Good customer service is a needle in the haystack these days.
#3
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Join Date: Jul 2008
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no doubt. you should check out my thread on URDusa.com...been 11 days since they supposedly were going to ship my 1200 buck kit....still no box. never answer their phones...no one emails until 4 days after i ask a question...and even Gadget can't call me back to figure where the hell my box is...
#4
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Join Date: Mar 2004
Location: Vancouver
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Not to be "that guy" but this thread could probably help others better in vendor feedback;
https://www.yotatech.com/forums/f39/
https://www.yotatech.com/forums/f39/
#6
Contributing Member
Remember guys, I can get any piaa item, and I have the wipers in stock at good pricing.
www.burtmanindustries.com - if you don't see what you are looking for, email!
www.burtmanindustries.com - if you don't see what you are looking for, email!
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