shazaam

I have a laptop that got a virus on it win32 or something or other .. I finally got it all removed. But now when I click on IE it won't open up anything. It have wireless internet and the internet connection icon says "good signal". So I know its getting internet connection. The other laptop works fine, so I know the wireless internet is working. I just can't figure out how to get IE explorer to open up. I have windows XP home ed. on the computer. Please help .. and I'm pretty computer illiterate so please use small words. thanks

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__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

shazaam

bump ... come on I know its some stupid little thing, it was working fine a week ago

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

Sounds like your first step should be to see if you're getting an IP address. You won't be able to get to anything without one. Here's how to do it:

1. Open a command prompt: Start -> Run -> Type cmd -> Press Enter.
2. Type ipconfig /all and press Enter.
3. You'll get quite a bit of information back. Look for the following entries:

Dhcp Enabled. . . . . . . . . . . : Yes <- Yours should match this
IP Address. . . . . . . . . . . . : 192.168.1.101 <- Should be similar (192.168.X.X or 10.X.X.X)
Subnet Mask . . . . . . . . . . . : 255.255.255.0 <- Should be similar (255.255.X.X)
Default Gateway . . . . . . . . . : 192.168.1.1 <- Should be similar (192.168.X.X or 10.X.X.X)
DHCP Server . . . . . . . . . . . : 192.168.1.1 <- Should be similar (192.168.X.X or 10.X.X.X)
DNS Servers . . . . . . . . . . . : 66.225.30.3 <- Could be anything (X.X.X.X but not 0.0.0.0 or blank)

Where X = a number between 0 and 255.

4. If you see an IP address like 169.254.X.X or 0.0.0.0, you're not getting a DHCP address from your wireless access point. Power off the modem, wireless access point, and computer. Power on the modem first, wait 15 seconds. Then power on the wireless access point and wait 15 seconds. Then power up the computer and try to access the Internet.
5. If that's not the problem, let me know.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

jimrockford

One more simple thing to check:

1. Open Internet Explorer.
2. Open the Tools menu and select Internet Options.
3. Switch to the Connections tab.
4. Press the LAN Settings button.
5. Make sure there is not a check next to the box that says "Use a proxy server for your LAN".

Also, if you could post any error messages you get, that would be helpful.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

ok I did the second thing with the LAN and that box was unchecked .. I did the RUN thing, and that came back with the 169.xxx like you said. So I poweder down everything, and unplugged the modem and the router. Then plugged the modem back in, waited till all four lights lit up green, then 15 sec, plugged in the router, 15 sec, then powered up the computer. and then the laptop ... still not working.

the message I get when I ope up IE is "The page can not be displayed." I have it set up to open to hotmail, and I tried yotatech, same message

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

shazaam

autoconfiguration Enabled ... : yes
IP address ........................: 192.xxx.x.xxx
Subnet Mask ....................: 255.xxx.xxx.x
Default gateway ...............: 192..xxx.x.x
DHCP Server ....................: 192.xxx.x.x
DNS servers .....................: 192.xxx.x.x

Ethernet adapter Network Bridge:
Connection-specific DNS suffix:
Description .........................: MAC Bridge Miniport
Physical Address ..................: 02-oe-xx-xx-xx-xx
Dhcp Enabled ......................: Yes
Autoconfiguration enabled .....: Yes
Autoconfig address...............: 169.254.xx.xx
Subnet mask.......................: 255.xxx.x.x
Default gateway .................:

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

The router isn't supplying a DHCP address. You'll have to check the settings on the router to make sure it has free DHCP addresses to hand out. Do you know how to access the router's configuration settings? It varies by brand/model but is usually accessed through Internet Explorer at http://192.168.1.1.

If it is configured to only hand out one DHCP IP address then your other laptop is already using it. You could also have a situation where one of your neighbors is "borrowing" one of your IP addresses, leaving you without one. You won't know either way unless you can get into the settings page.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

jimrockford

Oh, hang on. I just saw your last post. You are getting an IP address. However, it looks like you have a network configuration problem. Hang on for a minute while I verify something. I'll post again in a minute...

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

thanks man

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

Can you tell me what is listed in your Network Connections:

1. Right click on My Network Places and select Properties.
2. List what connections you have in the window that opens.
3. There will probably be two or three different things listed.

The information you posted earlier shows you are getting an IP address on your wireless network adapter, but not on your Ethernet adapter. The Ethernet adapter is only used when you connect the computer to the router with a physical cable. It's fine that it's not getting an IP address now. However, it is showing bridged, and I'm not sure why without seeing what the Network Connections page looks like.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

LAN or High-Speed Internet
-----------------------------------------------------------------
Wireless Network connection 2 | local area connection
enabled | Network cable unplugged
Wireless B Notebook adapter | via Compatable Fast Ethernet

Network Bridge
-----------------------------------------------------------------------
Network Bridge | 1394 connection
Enabled | Enabled, Bridged
Mac Bridge Miniport | 1394 Net adapter

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

shazaam

This connection is from my home in chicago, when I was there, I had an ethernet cable plugged into the laptop ... don't know it that helps

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

shazaam

This might be a better way of posting the info ... the stuff in the second section was under a second icon on the left side of the screen

LAN or High-Speed Internet
-----------------------------------------------------------------
Wireless Network connection 2
enabled
Wireless B Notebook adapter

local area connection
Network cable unplugged
via Compatable Fast Ethernet

Network Bridge
-----------------------------------------------------------------------
Network Bridge
enabled
Mac Bridge Miniport

1394 connection
Enabled, Bridged
1394 Net adapter

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

Try this:

1. In the same Network Connections window, find "Set up a home or small office network".
2. Click on it and press Next twice.
3. You'll get a screen that says "The network connections listed below are disconnected".
4. Check the box that says "Ignore disconnected network hardware". The Connections box should list "local area connection".
5. Press Next.
6. On the "Select a connection method" page, select the first option: "This computer connects directly to the Internet..."
7. Press Next.
8. Make sure "Wireless Network Connection 2" is selected and press Next.
9. Press Next three more times or so until it finishes. The information on those pages shouldn't need to be changed.
10. Press Finish.
11. Test Internet Explorer.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

it says

you need to run the network setup wizard once for each of the computers on your network. To run the wizard on computers that are not running XP, you can use the windows XP cd or a network Setup cd.

What do you want to dp

1. Create a network Setup Disk
2. Use the network setup disk I already have
3. Use my windows XP cd
4. Just finish the wizard; I don't need to run wizard on the other computers

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

You can just tell it to finish the wizard. You don't need the setup disk since your other laptop is working.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

nope still doesn't work .. I turned it off, and started it back up and it still didn't work.

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

shazaam

at the bottom of the IE page it says

Cannot find server or DNS error

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

What do you get when you do the IPCONFIG /ALL now?

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

Ethernet adapter Wireless Netowrk Connection 2
Connection-specific DNS suffix:
Description .........................: Wireless-B Notebook adapter
Physical address...................: 00-oc-xx-xx-xx-xx
Dhcp Enabled.......................: yes
autoconfiguration Enabled ... : yes
IP address ........................: 192.xxx.x.xxx
Subnet Mask ....................: 255.xxx.xxx.x
Default gateway ...............: 192..xxx.x.x
DHCP Server ....................: 192.xxx.x.x
DNS servers .....................: 192.xxx.x.x

Ethernet adapter Network Bridge:
Connection-specific DNS suffix:
Description .........................: MAC Bridge Miniport
Physical Address ..................: 02-oe-xx-xx-xx-xx
Dhcp Enabled ......................: no
IP address ..........................: 192.xxx.x.x
Subnet mask.......................: 255.xxx.x.x
Default gateway .................:

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

Try this:

1. Open a command prompt - Start -> Run -> cmd -> Enter.
2. Enter 'ping www.yotatech.com' (no quotes).
3. The result should look like this if your network connection is good:

Pinging yotatech.com [69.59.163.130] with 32 bytes of data:

Reply from 69.59.163.130: bytes=32 time=48ms TTL=54
Reply from 69.59.163.130: bytes=32 time=48ms TTL=54
Reply from 69.59.163.130: bytes=32 time=48ms TTL=54
Reply from 69.59.163.130: bytes=32 time=49ms TTL=54

Ping statistics for 69.59.163.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 49ms, Average = 48ms

4. If you get "request timed out" 4 times, try the next few commands:

ping 192.168.1.1 (ping your default gateway as shown in IPCONFIG /ALL)
ping 127.0.0.1 (that will ping your local loopback address - basically a test)
ping 69.59.163.130 (if pinging your default gateway fails, this will definitely fail too)

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

jimrockford

Just let me know which ones work, and which ones don't.

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

Pinging yotatech.com [69.59.163.130] with 32 bytes of data:

This did not work (tired 4 times)


4. If you get "request timed out" 4 times, try the next few commands:

ping 192.168.1.1 (ping your default gateway as shown in IPCONFIG /ALL)

This one worked

ping 127.0.0.1 (that will ping your local loopback address - basically a test)

This one worked

ping 69.59.163.130 (if pinging your default gateway fails, this will definitely fail too)

This one did not work

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1

jimrockford

You have another laptop connected wirelessly to the same router that can browse the Internet? From the results you just posted, it appears that your laptop is communicating with your router but is not getting through it.

I'm assuming you have two computers connected to a wireless router, which is connected to a modem, which connects to either a phone line (DSL) or cable line. Is that correct, or is it configured differently?

__________________
Kevin

2004 Infiniti G35 Coupe
1998 Toyota 4Runner Limited - Sold
Deckplate Mod, Rear E-Locker, Anytime Locker Mod, Commando FM-870, 2 1/2" Lift, 285/75R16 Bridgestone Dueler Revos
Kenwood XXV-01D, Sirius Sportster Replay, Memphis 16-ST500D, Rockford Fosgate 4.6x, Image Dynamics IDQ-12, CDT EF-61i

shazaam

there is one main computer connected to a router, which is connected to a modem, and then to a cable line.

then I have two laptops that I run off wireless cards. Mine isn't working, let me ask my sis if hers is

__________________
Experience is a hard teacher because she gives the test first, and the lesson afterwards.

<-- the artist formerly known as sdastg1