NEED HELP! Vw sucks!

chimmike · 02-15-2007, 11:16 AM

I posted this on VWvortex but I'm posting here too.....

Quote:

I've been informed that the spider gears are bad on my 02 golf auto, only 42k on the odo.
We're ONE MONTH past warranty for the powertrain. How likely is it VW will replace it under warranty?

I can't cough up $3800 for a tranny replacement in this POS, especially since it's only worth about 8k with a GOOD transmission.

!!!!!!!!!!!HELP!!!!!!

Well, VW diagnosed the car, and have advised me that it does in fact need a new transmission.
With just over 42,200 miles on the odo. One month outside of warranty.

And the WILL NOT cover it.

So what the heck am I supposed to do with an 02 golf with a bad transmission? The car is only worth $8 in good shape........

I can't afford to dump $4,000 into a transmission replacement for a car that is barely worth that without a transmission at all!!

HELP PLEASE! ANY SUGGESTIONS WOULD BE GREAT!

I've already tried the corporate route. I got a supervisor in customer relations and was told there was nobody higher I could speak with that could give me a different answer. And I was told there were no other phone numbers I could call to get assistance. The only information I was given was VW corporate offices address and fax number, and the names of the president and VP.

I've submitted all this to www.consumerist.com I'm going to hold off and see what they say. I'm a little too pissed off right now to write a letter to the corporate offices, and I feel that unless I get a specific name of someone I can contact there, I'll just get some generic piece of crap worthless letter in response.

Who honestly would buy a car if they knew the transmission would fail after 42k miles?

The golf was purchased because it was supposed to be reliable, economical, and it was inexpensive. So here I sit now with a 2002 golf, only 42k on the odo, and a bad transmission. So the car is essentially WORTHLESS......

I'm on a losing streak with cars lately. My z=totalled. Now this. ANY HELP WOULD BE APPRECIATED.

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celica · 02-15-2007, 12:13 PM

How much to get a used tranny put in at an aftermarket shop? - Then dump the car.

norcalsvx · 02-15-2007, 12:18 PM

when i worked at the mazda dealership we would "good will" some stuff on cars that were just out of warr.

chimmike · 02-15-2007, 12:28 PM

Quote:

Originally Posted by norcalsvx

when i worked at the mazda dealership we would "good will" some stuff on cars that were just out of warr.

corporate told me they have a 'goodwill' program, but regardless, they denied it.

Texas Jim · 02-15-2007, 04:15 PM

Contact you state's attorney general, the consumer devision. They should be able to help you. Be prepaired to show proof of all schedual service. Recipts for filters, service tickets, and all according to owner's service requirements.

The AG should be able to help you get this resolved. You may still have to pay some, but I still think that they will step up to the plate once you get the AG's involvemenmt. Also make sure you have keep track of every little thing that this car has done. Problems, beside this one, like A/C work, or any other problems. Also go to a fourm and find out if anyone else is having the same issues. There is strength in numbers. TJ

SC4Runner · 02-15-2007, 05:25 PM

Ugh, what a nightmare.

CJM · 02-15-2007, 05:31 PM

Contact anyone who will listen, we got Chysler to replace 3 transmissions and foot the bill this way.

Call back that super and complain again1

89macrunner · 02-15-2007, 07:04 PM

write a letter to VW..send emails call them. and im talking coroprate not a dealership. If you tell nicely what your problem is and how loyal of a customer you are they might do something for you...its worth a try atleast

**waskillywabbit** · 02-15-2007, 07:12 PM

Farfegsucken.

chimmike · 02-15-2007, 07:26 PM

Quote:

Originally Posted by 89macrunner

write a letter to VW..send emails call them. and im talking coroprate not a dealership. If you tell nicely what your problem is and how loyal of a customer you are they might do something for you...its worth a try atleast

corporate hasn't done jack for me so far.

Phssthpok · 02-16-2007, 08:02 AM

Quote:

Originally Posted by waskillywabbit

Farfegsucken.

Farfrommovin'

all_terrain17 · 02-16-2007, 08:53 AM

If the car's out of warranty, are you truly expecting the someone to just give ya a tranny and install it for free?

Granted, VW quality ain't much, but with the 03' Z totalled and just 42k on the clock of this one...No offense, maybe the problem is behind the steering wheel

rearviewmirror · 02-16-2007, 09:44 AM

Raise hell with them on the good will warranty stuff... if they politely decline and you say OK, then they're happy.. They've already said no once, so raising a little hell can't hurt.

99SR5 · 02-16-2007, 09:47 AM

All im gonna say is after working at a dealer with Audi's (VW's), Porsche's and Benz's, German cars now, are horrible. They all have huge problems like the trans going out at 42k miles. I would do whatever I could to get rid of it and go from there. Before buying a new car look at the consumer reports and decide on what to buy from there.

chimmike · 02-16-2007, 09:48 AM

Quote:

Originally Posted by all_terrain17

If the car's out of warranty, are you truly expecting the someone to just give ya a tranny and install it for free?

Granted, VW quality ain't much, but with the 03' Z totalled and just 42k on the clock of this one...No offense, maybe the problem is behind the steering wheel

This car isn't a hotrod. WHEN I drove it, I drove it normal. 99% of the time, the woman drove it. She drives like my grandmother.

Spider gears aren't a wear item. The transmission shifts crisply, etc. It's a manufacturer defect.

The irony in this is, this car is the ONLY one we've owned in the past 5 years (aside from the new accord) that has not been modded at all. And what do you know? THIS ONE BREAKS???

Turd Ferguson · 02-16-2007, 10:52 AM

VW's trans in the MkIV chassis are notorious for this kinda stuff. I wish I still knew who to contact in VWoA to get this squared for you.

Syncros in the current trans are weak at best, and often times would grind intermittantly from the 1st into 2nd, and 2nd into 3rd.

There are TSB's out there on them, but as everyone said here, raise a big stink. Its the only way to get things done with VW.

02-15-2007, 12:13 PM	#2 (permalink)
celica Registered User Join Date: Aug 2005 Location: Calgary, AB Canada Posts: 1,773	How much to get a used tranny put in at an aftermarket shop? - Then dump the car. __________________ Matt 2003 4-Runner Limited - Couldn't stay away from the runner 2003 Sequoia Limited 1989 Supra Turbo 1992 4r, 5spd V6 Sold

02-15-2007, 12:18 PM	#3 (permalink)
norcalsvx Registered User Join Date: Aug 2006 Location: Alpine--GRASS valley, CA Posts: 2,132	when i worked at the mazda dealership we would "good will" some stuff on cars that were just out of warr. __________________ 1994 toy 22re- http://www.yotatech.com/f86/nocalsvx-s-94-toy-104593/ 2006 Subaru Forester XT -some mods/awd 5spd 1994 Subaru SVX- hwy runner 84 RX7- drag car build

02-15-2007, 05:25 PM	#6 (permalink)
SC4Runner Contributing Member Join Date: Apr 2004 Location: 5th Gen San Diegan, California Posts: 5,869	Ugh, what a nightmare. __________________ 1996 4x4 3.4L 4Runner on 35's - 6" of lift, MTR's, E-locked, ARB Tacoma Bumper, Sliders and a cut off tail pipe. 1966 FJ40 - SOA with stock springs, stock 1F motor, and a smelly tailpipe.

02-15-2007, 05:31 PM	#7 (permalink)
CJM Registered User Join Date: Aug 2006 Location: Central NJ Posts: 4,561	Contact anyone who will listen, we got Chysler to replace 3 transmissions and foot the bill this way. Call back that super and complain again1 __________________ 96' T100 SR5 4x4, ISR mod, Custom ABS snorkel, KC 57's Hella optilux el cheapo backup lights. Cobra 19III CB, Firestick 4ft antenna, Bilstein shocks. Be polite. Be professional. But, have a plan to kill everyone you meet.

02-15-2007, 07:04 PM	#8 (permalink)
89macrunner Contributing Member Join Date: Dec 2004 Location: Tempe, AZ Posts: 2,062	write a letter to VW..send emails call them. and im talking coroprate not a dealership. If you tell nicely what your problem is and how loyal of a customer you are they might do something for you...its worth a try atleast __________________ Daily Driver: 2007 Windsor "The Hour" Fixed Gear 250 miles Crouch Rocket 2005 Felt F80 1100mi (purchased new in Jan 2008) 2006 Mazda3 GT 2000 TRD Tacoma..Bought back and crushed 1988 4Runner SR5 V6 5 speed..sold

02-15-2007, 04:15 PM	#5 (permalink)
Texas Jim Banned Join Date: Oct 2006 Posts: 0	Contact you state's attorney general, the consumer devision. They should be able to help you. Be prepaired to show proof of all schedual service. Recipts for filters, service tickets, and all according to owner's service requirements. The AG should be able to help you get this resolved. You may still have to pay some, but I still think that they will step up to the plate once you get the AG's involvemenmt. Also make sure you have keep track of every little thing that this car has done. Problems, beside this one, like A/C work, or any other problems. Also go to a fourm and find out if anyone else is having the same issues. There is strength in numbers. TJ

02-15-2007, 07:12 PM	#9 (permalink)
waskillywabbit Super Moderator-Sponsoring Member Staff Join Date: Jul 2003 Location: Tuscaloosa, AL Posts: 14,472	Farfegsucken. __________________ WabFab Off-Road, LLC MySpace Twitter Facebook 7th Annual South East 4Runner Jamboree, 2010 The toughest part of a Jeep is the chick driving it.

02-16-2007, 08:53 AM	#12 (permalink)
all_terrain17 Registered User Join Date: Apr 2006 Posts: 748	If the car's out of warranty, are you truly expecting the someone to just give ya a tranny and install it for free? Granted, VW quality ain't much, but with the 03' Z totalled and just 42k on the clock of this one...No offense, maybe the problem is behind the steering wheel __________________ 94' Pickup

02-16-2007, 09:44 AM	#13 (permalink)
rearviewmirror Registered User Join Date: Nov 2004 Location: AUSTEX fiveonetwo Posts: 725	Raise hell with them on the good will warranty stuff... if they politely decline and you say OK, then they're happy.. They've already said no once, so raising a little hell can't hurt. __________________ 2000 4Runner Limited 4WD Millennium Silver Toyota OEM NAV OME springs/shocks F/R VZN185L-GKPZKA 4.300 With P265/70R16

02-16-2007, 09:47 AM	#14 (permalink)
99SR5 Registered User Join Date: Oct 2005 Location: leesburg, VA Posts: 784	All im gonna say is after working at a dealer with Audi's (VW's), Porsche's and Benz's, German cars now, are horrible. They all have huge problems like the trans going out at 42k miles. I would do whatever I could to get rid of it and go from there. Before buying a new car look at the consumer reports and decide on what to buy from there. __________________ 87 4Runner SR5 - some spacer lift with cranked torsion bars - 31x10.50/15 BFG Mud Terrain KM2 (amazing tires!) 99 4Runner SR5 Highlander-auto - K&N filter, removed intake elbow, open air box, deckplate mod - 265/75/R16 BFG MT's on stock 5 star's - raised rear diff breather 2003 Mach 1 -full bolt ons, 4.10 gears, tuned by Excessive Motorsports; 307 hp, 326 tq

02-16-2007, 10:52 AM	#16 (permalink)
Turd Ferguson Registered User Join Date: Mar 2006 Location: Maryland Posts: 417	VW's trans in the MkIV chassis are notorious for this kinda stuff. I wish I still knew who to contact in VWoA to get this squared for you. Syncros in the current trans are weak at best, and often times would grind intermittantly from the 1st into 2nd, and 2nd into 3rd. There are TSB's out there on them, but as everyone said here, raise a big stink. Its the only way to get things done with VW. __________________ 1990 4Runner V6 SR5, "The Porkchop Express" http://www.yotatech.com/f108/fs-1990...e-area-167493/ NOW FOR SALE!! 2004 Tacoma V6 SR5 TRD See the Misc Forum for my parts for sale! "I'm just like every other normal guy, except I hit the speedbumps at 50, sometimes 60 miles per hour."

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