navyredneck

21 Feb - ordered LCE 22r header, item listed as in stock. 22 Feb - told backordered and told via phone and email, "We have a 7 day estimated time frame for this part. We will ship it out as soon as possible." No big deal as I ordered the engine on 21st and it will take a week to get here. Told this is LCE's 'bread and butter' and the headers are out getting ceramic coated. Notice credit card is charged today. 05 Mar - call and ask about header because I haven't heard anything, "Sorry, it's still on backorder and won't ship until 14 Mar" Something about problems with the ceramic coating. This would not bother me if they had at least emailed me so I'm not waiting around on headers to get my truck running... I ask if they can credit my credit card account until they ship. They respond with that's not how they normally do business. So I cancel my order. LCE may be a good company but this is just my experience.

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1985 pickup std cab 4wd rebuilt 2.4L 22r by Oregon Engine Rebuilders, RV cam, oversize valves, Weber 34 DGEC, 8k on engine,5 speed, OME shocks N93/N85 front/rear, rear diff breather, Durabak interior, Summit proportioning valve, SR5 cluster mod, 3" RB body lift, warn winch brushguard with harbor freight winch, custom rear bumper, FROR floating rear axle with pickup disc brakes all around

drew303

Thats kind of lame. Charge you like that before even having the product. I've never had a company do that to me

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1987 Pickup, single cab, 22R, new head, 260 cam

TG 3" SAS, rear disc brakes, chromoly rear axles, Chromoly Birfs, Tcase brake, 37x12.50R15 MT/Rs, 5.29 gears, rear Aussie Locker, front Detroit Truetrac.

Tofer

i dont understand how that is bad service? you always have to pay for something before you receive it... unless you do C.O.D. yes it sucks that they are back ordered but cut them some slack....

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94 4runenr: all the good stuff.......
89 4runner: 3.0, Auto, 5.29 lockright f/r. 31x10.5 wildcountry ATs.
81 2wd pickup: 22R | 5-sp | long bed |Civic SI seats | LockRight | Hella 500s

pacific-crawlers.com

For all your Trail-gear and HID lighting Solutions Needs check out yotaworks.com Online store coming soon :)

aviator

I could be wrong but I think I read where some other folks have had issues with LCE [parts availability excuses] as well.

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Silver 1994 Hilux Xtra cab 4x4 3.0
K&N cone filter, ported MAF, advanced timing, oversize exhaust, free flow cat, "rumble" muffler
custom covered SR5 seats, map lights, factory AC

tv4184 style black interior conversion started

mods to come... header,
custom centre console, stereo upgrade
tinted windows

Founding member 1972TLC fan club - Get well soon Mary

Toyota Hilux... Get in or Get out of the way.

taikowaza

They took a long time on my bore/port throttle body and plenum too.
However when I received it it was awesome. Top quality work, great packaging, and great performance. I recommend them, but it seems that they do take their time. Must be the influence of lake havasu and the houseboats/party culture

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92 4runner,Thorley Ceramic Headers,Stan's Custom Exhaust,OME Suspension,DowneyHDCoils,MarlinHD Clutch,PIAA520s,24/30"Magnaflow Muf/Cat,Warn Hubs,BudBuilt IFS Skid+Xmbr,Sonoran Truss,Odyssey Batt,33x10.5 BFG A/T,ISR Mod,Boyle's Alternator,TJM T-15,Demello Sliders,Warn XD9000,Dual 4.88 Truetracs,LCE bored TB,Weasy Cams,NWMP Xtnd Range Tank, and most important,Husky Liner WOT Mod :)

Homeless dog & truck

I do know for a fact that they send out there headers to get coated. Your anci-ness is understood to get your product. They could have e/mailed you at least. Your complaint is legit. However I do have their headers and they are awesome. Tell them when they actually have them in the shop to email and reorder.

midiwall

Sure, but the issue here is that he's paying interest on something that he doesn't have.

So... he ordered the headers 2 weeks ago, they charged his card. If the card's billing cycle spins before he actually gets the headers (now projected out an additional week) he'll be stuck with 3 weeks of interest on something he doesn't have.

In the meantime, the company (LCE in this case) could effectively have already gotten "his" money and be using it to buy booze for the company picnic.

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~ Mark
'96 4Runner Limited S/C MI - 370cc injectors, Air! horns, Airaid MIT, ATS A-arms, 285/75/R16 BFG MTs, Bored TB, Brembo slotted, Cobra 75 WXST, Deckplate, Downey headers, Hayden cooler, IPT valve body, Level 10 torque convertor, Meanstreak exhaust, OME/OME rears, On-board PC (XM, Nav, WiFi, etc), Port 'n Polish, Remote Start, SAW fronts, Hilux console, SMT-5, Stubb's sliders, Supra MAF, TJM-17, 2.0" pulley, Viair 450c, Walbro 190, Weasy2k cams

seanz0rz

most companies will not charge your card until they ship your product. furthermore, they wont charge it if it is backordered because there is a definite chance that it will never come back in to stock.

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1998 Toyota 4Runner SR5 V6 4x4 in Evergreen Pearl Metallic, Sonoran Steel #1, 285/75R16 BFG A/T, Elocker retrofit, Tundra calipers, brembo blanks, hawk lts pads, CarPC in custom center console with molded Indash touchscreen, KC daylighters mounted on Surco Safari rack, Custom sound system, 4xinnovation sliders, sleeping platform, Shrockworks front bumper, 1" 4crawler body lift, etc.
Pictures
Photobucket is being updated, if a picture i posted no longer works, please PM me.

midiwall

Yeup... Looks like LCE needed the cash though.

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~ Mark
'96 4Runner Limited S/C MI - 370cc injectors, Air! horns, Airaid MIT, ATS A-arms, 285/75/R16 BFG MTs, Bored TB, Brembo slotted, Cobra 75 WXST, Deckplate, Downey headers, Hayden cooler, IPT valve body, Level 10 torque convertor, Meanstreak exhaust, OME/OME rears, On-board PC (XM, Nav, WiFi, etc), Port 'n Polish, Remote Start, SAW fronts, Hilux console, SMT-5, Stubb's sliders, Supra MAF, TJM-17, 2.0" pulley, Viair 450c, Walbro 190, Weasy2k cams

navyredneck

LCE may be a great company. I'm just bothered by the fact that I ordered something, was charged for it immediately, told 7 days to send the part, and then the actual arrival day on my doorstep is 1 month (ship on 14th plus a week shipping time...) later...

Most of us order parts because a job is in progress. This was my case. I ordered the headers because I desperately needed them within 2 weeks. I was told that I would get the parts within that time frame.

I'm not upset at LCE and I'm not running them down. However, I do believe in voting with my money and I'll go somewhere that can send me parts when they say they will.

The lesson from this for me is to watch arrival dates more carefully to ensure you don't end up in my scenario which is cleaning up the now-rusted stock manifold to get it back on the truck so I can get it running (two fingers crossed).

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1985 pickup std cab 4wd rebuilt 2.4L 22r by Oregon Engine Rebuilders, RV cam, oversize valves, Weber 34 DGEC, 8k on engine,5 speed, OME shocks N93/N85 front/rear, rear diff breather, Durabak interior, Summit proportioning valve, SR5 cluster mod, 3" RB body lift, warn winch brushguard with harbor freight winch, custom rear bumper, FROR floating rear axle with pickup disc brakes all around