Special Service Campaign for 90-95 4Runners, 89-95 Trucks and 93-98 T100s - Page 3

Honger · 09-19-2005, 01:05 PM

I have the SSC 18-page document available if someone wants to host it. These identifies who is elligible by VIN number as well as gives clear instructions on what the dealer is supposed to do. According to the document they are supposed to check your alignment. This is the bulletin that is issued to the service departments.

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jodaso2 · 09-19-2005, 01:51 PM

The Campaign Number you need is 50N. This lets toyota know exactly what you are talking about. They are all confused at the customer care centers and dealerships. The will receive the distribution list next week. If they tell you u are not part of the recall tell them to check again or tryt a different dealer.

admiral · 09-19-2005, 01:53 PM

I called the toyota 1- 800 number, and they know nothing of my truck.

YeloSub7 · 09-19-2005, 11:33 PM

My queastion is, has anyone taken their truck/4runner in to have it recalled with a lift of any kind? Or asked the dealership if the lift voids the recall? I am afraid to ask...

mt_goat · 09-20-2005, 05:52 AM

I don't think a lift will void this recall, unless it is a lift like mine that completely replaced the center link with an aftermarket part. A lift shouldn't make it any harder for the tech to replace the center link, it may however make it harder to do an alignment. I guess it's possible they may replace the center link for you then claim they can't set the alignment within specs because of your aftermarket lift. They could also claim (and rightfully so) that they can't set the alignment within specs because of your rusted or frozen adjustment cam bolts or your rusted or frozen tie rod adjusters. Working on the steering components of a 15 year old truck could be like opening a can of worms, especially if the truck has been driven in the rust belt for 15 years. I can envision all new front-end components (tie rods, ball joints, control arm bushings, adjustment cams, adjustment cam bolts, idler arm, pitman arm) being recommend for some at their own expense. It could turn into a real money maker for the service dept. You get a free center link but need $1000+ worth of front end rebuilding.

4Hummer · 09-20-2005, 06:33 AM

Quote:

Originally Posted by Honger

I have the SSC 18-page document available if someone wants to host it. These identifies who is elligible by VIN number as well as gives clear instructions on what the dealer is supposed to do. According to the document they are supposed to check your alignment. This is the bulletin that is issued to the service departments.

email it to me and Ill host it. and post the link on this page

sandcrawler · 09-20-2005, 07:16 AM

i'd love to see that SSC document -- and have it on-hand when i go to the dealer for the service...

4Hummer · 09-20-2005, 08:05 AM

Link to SSC Document
Contains VIN's and info for recal

Please Right Click and Choose SAVE AS
http://www.mudrunner.ca/other/toyotaSSC.pdf

sandcrawler · 09-20-2005, 09:54 AM

excellent!

thanks very much 4hummer!

miket223 · 09-20-2005, 11:51 AM

I heard that supposedly 7 relay rods have failed out of nearly one million trucks. Before you bash Toyota you should be thanking them for taking such good care of us. If GM, Ford, or Dodge did the same they'd go bankrupt. About 500 people need to have died before any of them will consider issuing a recall. With Toyota it takes some guy with 38" super swampers snapping his relay rod in the mall parking lot and one million vehicles get recalled for an updated part. Thank you Toyota for recalling my truck even though it has been in service for 16 years and 11 months. You guys rule.

NathanBERG · 09-22-2005, 12:26 PM

I just took my Runner in to have the CEL looked into, Darn 25 AND 26 Codes! Anyway they are going to be replacing the rod. I looked at the work order and it says they will need to check and fix the alignment and toe-in/ toe-out FREE ALIGNMENT!!! On the house! HAHAHAHA!

admiral · 09-22-2005, 01:27 PM

WOW, Toyota customer service is great, I called them and they are going to repair my truck over here in Germany, and if it wasn't for this forum I wouldn't found out about the recall or Toyota's 1-800 number. Thanks guys.

mytruck · 09-22-2005, 02:12 PM

1989 SR5 4X4 pickup. 16 years old...240 thousand miles.
Toyota is STILL looking out for their owners, even after all this time.

Dealership is replacing my 'steering relay rod' as we speak.
I didn't even know about this recall. My truck was in the shop for other reasons. They notified me of the recall.

Doxon Toyota in Auburn, WA is OK in my book.

Jim

Sludge · 09-25-2005, 08:33 PM

I just checked my VIN and its in the list. NOw i just need to replace my inner and outter tie rods and steering stablizer b4 i take it in for the recall.

mt_goat · 09-26-2005, 06:23 AM

Quote:

Originally Posted by Sludge

I just checked my VIN and its in the list. NOw i just need to replace my inner and outter tie rods and steering stablizer b4 i take it in for the recall.

You should be able to get the whole tie rod assy for about the same price as buying the inner and outer ends seperately. That way you will get new adjuster sleaves.

glassfishy · 09-26-2005, 10:45 AM

Quote:

Originally Posted by admiral

I called Toyotas 1-800 number, to see if my 4runner was affected by the recall, and they couldn't tell me. Apperantly my 4runner is not on any of their databases, I tought this was wierd so I double checked my VIN# on my truck, and they could not find it on their database. I called to see if my truck was affected by the recall if it would be serviced, since I am in Germany, they said yes, but they can't find my truck. They said that they would get a specialist to look into this, I called on Thursday night, I am still waiting for answer. Oh yeah and yes my truck is US SPECS. Has anything like this happened to any of you??

Dude, that's exactly what I ran into. I called US Toyota and Nothing in system. They suggested I call Canada and they had nothing. I called back to US Toyota and the girl tried to help me, but couldn't tell me what to do except for just saying it wasn't coming up in their system. I asked her if there was anyone else I could call and she put me on hold for about 5 mins to research the VIN and came back and said she could verify the first 8 digits, but after that she couldn't verify. She suggested I take it to the dealership and let them see if it was under the recall. I kinda thought that would be futile, but who knows.

Anyone else know what to do? Anyone with a break down on what the actual VIN nos. & letters mean to see if it matches?

celica · 09-27-2005, 05:19 AM

Does anybody know if the SCC document includes the VIN numbers for the canadian trucks, Mine isn't on the list???

Matt

Blair · 09-29-2005, 09:21 AM

Quote:

Originally Posted by celica

Does anybody know if the SCC document includes the VIN numbers for the canadian trucks, Mine isn't on the list???

Matt

Nor is mine. Our VIN's start with JT4VN, U.S. Modles are JT3VN. Guess we'll have to wait.

LeeBee, is your's on the list?
Also LB, is your avatar taken in front of Sherwood Garden, in Ajax?? If so, I was there today, looking for it

4in100 · 10-01-2005, 04:01 PM

Son of a...guess my truck makes 8 for the recall. I went to the junk yard to get a 20r intake manifold for my 83 20r/22r hybrid and as I was leaving the shop where my other truck was ....*Silence* the steering wheel turned both directions but the truck went straight. Luckily I was in a parking lot. And now it's going to be Monday before they can "look" at it. I can look at the stupid steering relay rod and see where it broke, about a inch from the pitman arm..oh well, I'm gonna give 'em a bit of crap, but not too much at least they're going to fix it...to be continued...

ctcost · 10-01-2005, 09:29 PM

Wonder if they are giving out a rent a car if they are going to take their sweet time like they did with the head gasket replacement campaign.

4in100 · 10-02-2005, 06:45 AM

I'll find out Monday, I was supposed to leave today and go to Mississippi for two weeks for work. Now I can't go until my truck gets fixed or I get another vehicle.

NathanBERG · 10-02-2005, 10:34 PM

Quote:

Originally Posted by 4in100

Son of a...guess my truck makes 8 for the recall. I went to the junk yard to get a 20r intake manifold for my 83 20r/22r hybrid and as I was leaving the shop where my other truck was ....*Silence* the steering wheel turned both directions but the truck went straight. Luckily I was in a parking lot. And now it's going to be Monday before they can "look" at it. I can look at the stupid steering relay rod and see where it broke, about a inch from the pitman arm..oh well, I'm gonna give 'em a bit of crap, but not too much at least they're going to fix it...to be continued...

Do you have photos of the brake? I would like to see if you do.
Hope Toyota fixs it quick for you!

4in100 · 10-03-2005, 06:37 AM

I was hoping to be able to keep the old parts, like I usually do, but they said that they have to send the old stuff in to Corporate. It will be tomorrow before they get the parts, so hopefully they won't have gotten rid of them when I go this afternoon and I can take a picture of it.

photomike72 · 10-05-2005, 01:11 PM

Quote:

Originally Posted by mt_goat

You should be able to get the whole tie rod assy for about the same price as buying the inner and outer ends seperately. That way you will get new adjuster sleaves.

Where's the best place online to get the whole tie rod assy?

I'm afraid to go in and have it done because I dont want the "well, we need to replace that too" and end up with $$$$ to the stealer.

Also who has the best svc dept. in DFW?

thanks!

Mike

mt_goat · 10-05-2005, 01:52 PM

Quote:

Originally Posted by photomike72

Where's the best place online to get the whole tie rod assy?

I'm afraid to go in and have it done because I dont want the "well, we need to replace that too" and end up with $$$$ to the stealer.

Also who has the best svc dept. in DFW?

thanks!

Mike

Here are a few of my favorites:
http://www.trademotion.com/partlocat...?siteid=214074
https://www.1sttoyotaparts.com/tollfree.html
http://www.toyota-parts.com/

Two of those are local to you, but tell them you are an internet customer for the best deal.

09-19-2005, 01:53 PM	#53 (permalink)
admiral Registered User Join Date: Jan 2005 Location: Germany Posts: 56	I called the toyota 1- 800 number, and they know nothing of my truck. __________________ 1992 4Runner SR5 V6 3.0L 4wd---In Germany 2000 ZR2 S10 4.3L Vortec--------In El Paso 1990 300zx 3.0l 2seater----------In El Paso 1975 Scottsdale stepside 350sb--In El Paso ROCK ON!!!!!

09-19-2005, 11:33 PM	#54 (permalink)
YeloSub7 Contributing Member Join Date: Mar 2005 Location: San Jose, CA Posts: 897	My queastion is, has anyone taken their truck/4runner in to have it recalled with a lift of any kind? Or asked the dealership if the lift voids the recall? I am afraid to ask... __________________ -Jake 1990 4Runner <> 1990 Toyota 4Runner-22RE-5 speed-TG 3" front/4" rear-35" BFG M/T-4.88's-rear LSD-front TruTrac-MC Rear Bumper-TG DOM Sliders-TG Front Bumper SAS Build-Up Old Rigs: '85 4Runner (RIP) '95 4Runner (sold)

09-20-2005, 05:52 AM	#55 (permalink)
mt_goat Contributing Member Join Date: Nov 2002 Location: Oklahoma State Posts: 8,916	I don't think a lift will void this recall, unless it is a lift like mine that completely replaced the center link with an aftermarket part. A lift shouldn't make it any harder for the tech to replace the center link, it may however make it harder to do an alignment. I guess it's possible they may replace the center link for you then claim they can't set the alignment within specs because of your aftermarket lift. They could also claim (and rightfully so) that they can't set the alignment within specs because of your rusted or frozen adjustment cam bolts or your rusted or frozen tie rod adjusters. Working on the steering components of a 15 year old truck could be like opening a can of worms, especially if the truck has been driven in the rust belt for 15 years. I can envision all new front-end components (tie rods, ball joints, control arm bushings, adjustment cams, adjustment cam bolts, idler arm, pitman arm) being recommend for some at their own expense. It could turn into a real money maker for the service dept. You get a free center link but need $1000+ worth of front end rebuilding. __________________ ~Dale~ 93 4X4 ext-cab, auto, SR5, 3.4 V6, supercharged, 2.1" pulley, URD fuel mods, Aquamist WI, IPT valve body mod, dual cases, 4" superlift front, Alcan springs rear, 33 BFG MT, ARB locked front & rear, 5.29 US Gears, RB 1" Body Lift, 1.5" ball joint spacers, manual hubs, TJM T-17, Warn m8000. Last edited by mt_goat; 09-20-2005 at 06:06 AM.

09-20-2005, 07:16 AM	#57 (permalink)
sandcrawler Contributing Member Join Date: Jul 2003 Location: maine Posts: 404	i'd love to see that SSC document -- and have it on-hand when i go to the dealer for the service... __________________ 2006 V8 Sport Edition, Galactic Grey

09-20-2005, 08:05 AM	#58 (permalink)
4Hummer Registered User Join Date: Jul 2004 Location: Canada Posts: 1,975	SSC Document Link to SSC Document Contains VIN's and info for recal Please Right Click and Choose SAVE AS http://www.mudrunner.ca/other/toyotaSSC.pdf __________________ Michael 1991 4Runner 22RE. CHOP www.obsessiveoffroadclub.com

09-19-2005, 01:51 PM	#52 (permalink)
jodaso2 Registered User Join Date: Sep 2005 Location: El Paso, Texas Posts: 11	The Campaign Number you need is 50N. This lets toyota know exactly what you are talking about. They are all confused at the customer care centers and dealerships. The will receive the distribution list next week. If they tell you u are not part of the recall tell them to check again or tryt a different dealer.

09-20-2005, 09:54 AM	#59 (permalink)
sandcrawler Contributing Member Join Date: Jul 2003 Location: maine Posts: 404	excellent! thanks very much 4hummer! __________________ 2006 V8 Sport Edition, Galactic Grey

09-20-2005, 11:51 AM	#60 (permalink)
miket223 Registered User Join Date: Sep 2003 Location: Wenatchee, WA Posts: 246	I heard that supposedly 7 relay rods have failed out of nearly one million trucks. Before you bash Toyota you should be thanking them for taking such good care of us. If GM, Ford, or Dodge did the same they'd go bankrupt. About 500 people need to have died before any of them will consider issuing a recall. With Toyota it takes some guy with 38" super swampers snapping his relay rod in the mall parking lot and one million vehicles get recalled for an updated part. Thank you Toyota for recalling my truck even though it has been in service for 16 years and 11 months. You guys rule.

09-22-2005, 12:26 PM	#61 (permalink)
NathanBERG Registered User Join Date: Jul 2004 Location: Washington State Posts: 359	I just took my Runner in to have the CEL looked into, Darn 25 AND 26 Codes! Anyway they are going to be replacing the rod. I looked at the work order and it says they will need to check and fix the alignment and toe-in/ toe-out FREE ALIGNMENT!!! On the house! HAHAHAHA! __________________ 1990 4Runner 4x4 3.0 Auto. Sitting on 31X10.50 Baja Claws, Aisin manual hubs, OME shocks & coils. Optima Redtop, 40 Series Flowmaster and High flow Cat

09-22-2005, 01:27 PM	#62 (permalink)
admiral Registered User Join Date: Jan 2005 Location: Germany Posts: 56	WOW, Toyota customer service is great, I called them and they are going to repair my truck over here in Germany, and if it wasn't for this forum I wouldn't found out about the recall or Toyota's 1-800 number. Thanks guys. __________________ 1992 4Runner SR5 V6 3.0L 4wd---In Germany 2000 ZR2 S10 4.3L Vortec--------In El Paso 1990 300zx 3.0l 2seater----------In El Paso 1975 Scottsdale stepside 350sb--In El Paso ROCK ON!!!!!

09-22-2005, 02:12 PM	#63 (permalink)
mytruck Contributing Member Join Date: May 2002 Location: Auburn, WA Posts: 383	Wow... 1989 SR5 4X4 pickup. 16 years old...240 thousand miles. Toyota is STILL looking out for their owners, even after all this time. Dealership is replacing my 'steering relay rod' as we speak. I didn't even know about this recall. My truck was in the shop for other reasons. They notified me of the recall. Doxon Toyota in Auburn, WA is OK in my book. Jim __________________ '04 4X4 XTRA Cab SR5 V6 TRD Automatic..Sweet! '84 4X4 Standard Cab 22R 5-Speed Pickup..SA! 33X12.5 BFG-AT KO's4.88 YukonsBudbuilt CrossmemberOME SpringsBadland Bumpers, SlidersSky shock hoopsBilsteins**

09-25-2005, 08:33 PM	#64 (permalink)
Sludge Registered User Join Date: Jul 2002 Location: Pittsburgh Pa Posts: 422	I just checked my VIN and its in the list. NOw i just need to replace my inner and outter tie rods and steering stablizer b4 i take it in for the recall. __________________ 92 4Runner SR5 Aisin hubs,pin stripe removed,police scanner,brush guard,Monroe Senseatrak shocks and steering stablizer,Brembo rotors,Downey HD coils,Blue reverse indiglo guages. . . http://community.webshots.com/user/sludg3

09-27-2005, 05:19 AM	#67 (permalink)
celica Registered User Join Date: Aug 2005 Location: Calgary, AB Canada Posts: 1,773	Does anybody know if the SCC document includes the VIN numbers for the canadian trucks, Mine isn't on the list??? Matt __________________ Matt 2003 4-Runner Limited - Couldn't stay away from the runner 2003 Sequoia Limited 1989 Supra Turbo 1992 4r, 5spd V6 Sold

10-01-2005, 04:01 PM	#69 (permalink)
4in100 Registered User Join Date: Aug 2005 Location: Atlanta, GA Posts: 24	Son of a...guess my truck makes 8 for the recall. I went to the junk yard to get a 20r intake manifold for my 83 20r/22r hybrid and as I was leaving the shop where my other truck was ....Silence the steering wheel turned both directions but the truck went straight. Luckily I was in a parking lot. And now it's going to be Monday before they can "look" at it. I can look at the stupid steering relay rod and see where it broke, about a inch from the pitman arm..oh well, I'm gonna give 'em a bit of crap, but not too much at least they're going to fix it...to be continued... __________________ '97 T100 4" Pro-Comp IFS Lift 33x12.5x15 Xterrains Flowmaster 40 83 pickup 22r soon to be hybrid

10-01-2005, 09:29 PM	#70 (permalink)
ctcost Registered User Join Date: Jun 2004 Posts: 466	Wonder if they are giving out a rent a car if they are going to take their sweet time like they did with the head gasket replacement campaign. __________________ Got a PDA? Stop on by!!! www.abfnet.com

10-02-2005, 06:45 AM	#71 (permalink)
4in100 Registered User Join Date: Aug 2005 Location: Atlanta, GA Posts: 24	I'll find out Monday, I was supposed to leave today and go to Mississippi for two weeks for work. Now I can't go until my truck gets fixed or I get another vehicle. __________________ '97 T100 4" Pro-Comp IFS Lift 33x12.5x15 Xterrains Flowmaster 40 83 pickup 22r soon to be hybrid

10-03-2005, 06:37 AM	#73 (permalink)
4in100 Registered User Join Date: Aug 2005 Location: Atlanta, GA Posts: 24	I was hoping to be able to keep the old parts, like I usually do, but they said that they have to send the old stuff in to Corporate. It will be tomorrow before they get the parts, so hopefully they won't have gotten rid of them when I go this afternoon and I can take a picture of it. __________________ '97 T100 4" Pro-Comp IFS Lift 33x12.5x15 Xterrains Flowmaster 40 83 pickup 22r soon to be hybrid

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