Special Service Campaign for 90-95 4Runners, 89-95 Trucks and 93-98 T100s - Page 11

mt_goat · 01-29-2006, 11:42 AM

Quote:

Originally Posted by sandcrawler

i actually had the dealer put my new OME SD on when they did they recall...they had to completely remove the old stock one anyway...

they had no problems and i wasn't charged, either.

It was a totally lame excuse, I'm sure it was an excuse for something. Maybe because it was late in the day and the tech was wanting to go home or they were trying the hose him for $$$. That dealer would never see my business again.

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tc · 02-07-2006, 02:04 PM

I just received a check for $574.18 from Toyota Motor Sales USA, Inc!

I feel like the dad in A Christmas Story after winning the leg lamp!

Seems they ended up covering ALL the parts and labor (which was actually more than I asked for - I had just asked for the tie rods!)

Keep the faith fellas - seems Toyota is interested in making this right! May seem like :banghead: sometimes, but stick with it!

mt_goat · 02-07-2006, 06:37 PM

Good deal!

94 sr5 · 02-11-2006, 09:30 PM

I went up to my local dealership today and they told me the service would take atleast 3 1/2 hours. I wish I had that much time to sit around and do nothing.

photomike72 · 02-12-2006, 07:43 AM

My local dealer gave me a ride home and picked me up the next day as I dropped it off late. Also didnt hose me for any 'extras'.

Mike

newjerseyredneck · 02-12-2006, 02:59 PM

Go My Truck back in 4 hours. No problems at all. They took it in. Did the work and called and told me it was ready. Oh yea, I did ask for a Alignment repert and they even gave me that. No qualms! Very Happy. Parkway Toyota, Enlglewood Cliffs, NJ. Makes me not so scared to check with them in the future.

JerryD · 02-15-2006, 04:13 PM

I just called the 800 number and my 4Runner is covered in the recall. I'm going to call the local dealership here in Cape Girardeau, MO tomorrow. I'll let you know how it turns out. Glad I found this thread.

JerryD · 02-16-2006, 05:19 PM

I took the 4Runner in to Coad Toyota in Cape Girardeau, Missouri today. They did a great job. I dropped it off, they gave me a ride to work, and they called me when it was done. They replaced the relay rod and did a full alignment. They gave me a printout before I even asked. These guys were great and didn't even try to get me to replace a bunch of stuff. Very happy with this dealership and their service.

tc · 02-16-2006, 05:22 PM

WOOHOO - sounds like Toyota's finally getting through to their dealers about customer service regarding recall work!

slosurfer · 02-17-2006, 07:48 AM

Ok, when I first dropped the runner off, I told them I wanted a print out because I wanted to make sure my alignment was good. He said they only set the toe for the relay rod. I said fine I still want to make sure I have a good alignment because I just put bj spacers on. I was hoping to get a free alignment if they offered, but I was more than willing to pay for a full alignment.

He calls me later and says the relay rod is installed, but the idler and pitman arm are worn out so they can't do a full alignment. He said he could order the parts, keep it overnight, put the parts on in the morning and then give it a full alignment. I said ok, I even asked him specifically if I would get a full alignment after the parts were put on, and he said "definately".

I pick up the runner, get the printout, and on the way home start reading it. All they did was set the toe!!! When I called back, he said all they do for the relay rod was the toe. I said that's fine, you called me and told me I needed the other parts for them to do a full alignment. He said Oh we can't do full alignments on lifted vehicles. We needed those parts to be able to set the toe correctly. Never once was I told they could not do an alignment of lifted vehicles till I got home and called them!!! If he would have told me that up front, I could have taken it to my local tire shop and had everything done plus left with an alignment and more money in my bank! So now $432.00 and two days without a vehicle, I still have to go get an alignment and lose the runner for a day!!!

I'm not sure what to do. I am going to call the manager today. Has anybody else with bj spacers had prob. with the dealers and alignments? Thanks,
Chris

tc · 02-17-2006, 09:21 AM

Sorry to sound harsh, but did you read all 11 pages of this thread?

Learn from those who went before you - everything you need is here.

You should not be charged for the pitman and idler arms or tie rods or the labor to install them.

If you are not happy with the alignment, have it redone and backcharge the dealer, or include with your claim to Toyota USA when the dealer exhausts all their options.

Paul H. · 02-17-2006, 03:00 PM

Hee, hee, just got my recall notice. Cannot believe they sent it to me even though I had it done over 1 month ago.

slosurfer · 02-17-2006, 04:52 PM

Quote:

Originally Posted by tc

Sorry to sound harsh, but did you read all 11 pages of this thread?

Learn from those who went before you - everything you need is here.

You should not be charged for the pitman and idler arms or tie rods or the labor to install them.

If you are not happy with the alignment, have it redone and backcharge the dealer, or include with your claim to Toyota USA when the dealer exhausts all their options.

I did read all 11 pages, I missed the one of you getting the free idler arm. I was prepared to not pay for the tie rod ends. I subcribe to this thread so I thought I was prepared. I don't mind paying for the rest of the alignment since I put on bj spacers and put it out of alignment of my own doing. I just don't like being specifically told that they will do a "full" alignment if I replace these parts. And then finding out that apparently they can't even do a "full" alignment on lifted trucks. I just got off the phone with customer service and she is going to talk to the service manager. Beleive me this is not the end of this, I think I am going to have to go tc's route. So for right now Toyota of San Luis Obispo is on the do not go to list! I think he was making that up about not doing alignments on lifted vehicles since half the people here got alignments with bj spacers.

slosurfer · 02-17-2006, 05:03 PM

I just got off the phone with customer service at Toyota of San Luis Obispo, CA. They are going to pay for the alignment at a tire shop because they do not do lifted vehicles. I asked why some dealers do and some don't, she said Toyota doesn't do lifted vehicles and she didn't know why some do. So, I am a little bit happier now and it got taken care of within minutes.
~Chris

mt_goat · 02-17-2006, 05:47 PM

Quote:

Originally Posted by slosurfer

I just got off the phone with customer service at Toyota of San Luis Obispo, CA. They are going to pay for the alignment at a tire shop because they do not do lifted vehicles. I asked why some dealers do and some don't, she said Toyota doesn't do lifted vehicles and she didn't know why some do. So, I am a little bit happier now and it got taken care of within minutes.
~Chris

Yeah funny how a tech at a tire store can figure out how to adjust LCA cam bolts but a highly trained Toyota tech can't do it?????

rchavis · 02-24-2006, 08:43 AM

Got my relay rod recall done yesterday. Well all I can say is that Doxon Toyota in Auburn WA has lost me as a customer. First the tech call me back to the bay and started telling me that my valve cover gaskets were leaking, then he went on to say that my power steering pump was leaking, next that the idler arm, which was just changed last July was bad. Then he said my wheel bearings were bad. Then continued to tell me that my transmisson pan was missing a bolt. Well I told them they were the last to service the transmission when they change the filter, so if a bolt was missing, either they didn't put it in, or they didn't tighten it. Then I told them that since they put new wheel bearings on less then 20,000 miles ago, I find it hard to believe that they are bad, The tech then change his story to say oh, well then they need to be repack, for only $280.00, plus tax of course. Then I said couldn't you just tighten the valve covers. Uh no we have to change them, $298.00 plus tax. And since the plenium would need to be removed, that would be a great time to get the injectors clean, Addition money of course. My truck runs find, gets good gas milage, I use Fuel Power (FP60). I then told them that the idler arm was replaced in July, less then 5000 miles has been put on the truck, I don't drive this that often, The assistance service manager went on to say, yeah a lot of people use aftermarket parts that are no good, because they are cheaper, hum cheaper, I paid $167.00 for that part. Toyota wants $183.00. Not that much cheaper. I told them to just do the Relay Rod. Of course now comes the can't guanrentee the alignment thing, so I said find change the idler arm, give me the old part and I'll take it back to the shop that originally put it in.

The point is Doxon Toyota is highly speak of, however my experience with them has always been problematic. Last year I took the truck in for an oil and filter change, When I checked the filter, I found that they did not change it. Then they wanted to know how I knew it wasn't changed. I then showed them the date on the filter, I always date my filters using a Sharpie. The filter was dated 8/2/04. The new one was dated 2/3/05. The day of the oil change, 6 mouth OCI. Well after a long debate they went to Amsoil, got a new filter and put it on. Never did find my filter, Anyways This is it for me. Sorry for the long rant.

94-RUNNER · 02-24-2006, 10:36 AM

Any plans on filing a complaint with Toyota ? Sounds to me like you have a very good reason to do so ! My .02 cents worth.

Caffeine · 02-28-2006, 12:42 PM

You guys think you got screwed on an alignment?

http://www.yotatech.com/showthread.php?t=79562

ChickenLover · 02-28-2006, 12:58 PM

Just got my recall notice a few days ago. I'm too afraid to let my dealer work on it. The relay rod has gone through 11 years of abuse already. I'm not really worried about it.

PAhydrohead · 02-28-2006, 01:38 PM

Last night I slipped on some ice and hit a stone retaining wall with my front right tire

Good thing I had the relay rod replaced a couple months ago because I bent the new one (among a mirad of OTHER things) :cry: Surely the original rod would have broken under such abuse

Now I get to pay to have a full alignment done, and replace the steering box, pitman arm, idler, straighten the frame.....etc. etc.

maybe its time for SAS!

jerbear · 03-06-2006, 10:42 AM

Just got a recall notice in the mail for my 1991 4x4. Is there anyone on this board in the Buffalo, NY area that had it done and might recommend a dealership. We have five in the area and if someone else has had it done and can give me a thumbs up or down on any of the local dealerships it would be greatly appreciated.
Thanks

gatorbaiterr · 03-08-2006, 03:43 PM

my trouble is I had no trouble with my steering until they took it apart to replace the part now my 4runner pulls hard to the left and has a chirp from the tires when i go around a sharp left curve that it never had before, it now has play in the steering it didnt have before.
Dealer says it now needs an idler arm that it didnot need before.
another shop says it looks like they did not tighten the new part down tight enough. Dealer wants to charge me over$200 to put my 4runner back to the way it drove before they worked on it.
I've called the national office and they are of no help they say they will rely on what the dealer says like the dealer is going to admit they screwed up.
I'm ready to let this 4runner go over the side of a mountian and then take the dealer to court.anyone go ideas on how to get them to fix the trouble.
gatorbaiterr

tc · 03-08-2006, 04:54 PM

Ummmm ... did you read all 11 pages? It's all laid out in pretty fine detail the process to go through. Stick with it - Toyota paid for my idler arm, pitman arm, tie rods, and redoing the alignment.

94-RUNNER · 03-08-2006, 05:42 PM

Call them back and keep putting the pressure on them. Like tc say's just stick with it and don't back down.

gatorbaiterr · 03-08-2006, 06:30 PM

I just got done reading all 11 post i wish i had known about this site before i took it in.
beilive me they have just heard a little of my anger i'm not thru with them yet.
funny how i drove just fine before they got a hold of it and now that there is trouble with it they find what they say are bad parts that were not there when they changed the rod. I called the 800 # and was told that a rep from Bryan Easler in n.c. would call
to set up another appointment to check it out I told him i did not care as long as my 4runner was put back into the same driving condition as it was before it went in. I looked on my invoice from when the changed the rod it took them 45mins to do. they haveent heard me yell yet but that will come I even told them if there was an acident that they woiuld be sued and not just the dealer but toyo corp would be named . I hate dealerships.fun how they think some of us dont know anything about mechanics little do they know i was a mechanic for years and also in the army.

02-07-2006, 02:04 PM	#252 (permalink)
tc Contributing Member Join Date: Nov 2005 Location: Longmont, CO Posts: 8,327	Woohoo!!! I just received a check for $574.18 from Toyota Motor Sales USA, Inc! I feel like the dad in A Christmas Story after winning the leg lamp! Seems they ended up covering ALL the parts and labor (which was actually more than I asked for - I had just asked for the tie rods!) Keep the faith fellas - seems Toyota is interested in making this right! May seem like :banghead: sometimes, but stick with it! __________________ Check out www.coTTORA.org to hook up with great Toyota 'wheelin' folks! Current - 93 4Runner: 3VZ 33"x10.50" no lift ARB F/R 96 Impala SS: My own personal cop car Previous - 89 2WD Pickup 22R, Fabtech "Ivan Dan" lift, 31x10.50, IASCA World Finals 4th Place Stop with the mods and get on the trail! Pix at www.4wheelingoh.shutterfly.com/action

02-07-2006, 06:37 PM	#253 (permalink)
mt_goat Contributing Member Join Date: Nov 2002 Location: Oklahoma State Posts: 8,863	Good deal! __________________ ~Dale~ 93 4X4 ext-cab, auto, SR5, 3.4 V6, supercharged, 2.1" pulley, URD fuel mods, Aquamist WI, IPT valve body mod, dual cases, 4" superlift front, Alcan springs rear, 33 BFG MT, ARB locked front & rear, 5.29 US Gears, RB 1" Body Lift, 1.5" ball joint spacers, manual hubs, TJM T-17, Warn m8000.

02-12-2006, 07:43 AM	#255 (permalink)
photomike72 Registered User Join Date: Jul 2003 Location: Dallas, TX Posts: 219	My local dealer gave me a ride home and picked me up the next day as I dropped it off late. Also didnt hose me for any 'extras'. Mike __________________ 1994 4Runner SR5 V6, 2nd HG, Downey headers and custom crossover, Aisin manual hubs, full OME suspension, Optima Red Top, Carsound hi-flow cat, Magnaflow with 2 1/4" pipe, K&N drop-in, Yakima rack, F/R diff breathers, BF Goodrich A/T's, ARB Bull Bar, "Highway Blaster" horns, more to come......

02-12-2006, 02:59 PM	#256 (permalink)
newjerseyredneck Registered User Join Date: Jun 2003 Posts: 188	The dreaded Dealership Go My Truck back in 4 hours. No problems at all. They took it in. Did the work and called and told me it was ready. Oh yea, I did ask for a Alignment repert and they even gave me that. No qualms! Very Happy. Parkway Toyota, Enlglewood Cliffs, NJ. Makes me not so scared to check with them in the future.

02-16-2006, 05:22 PM	#259 (permalink)
tc Contributing Member Join Date: Nov 2005 Location: Longmont, CO Posts: 8,327	WOOHOO - sounds like Toyota's finally getting through to their dealers about customer service regarding recall work! __________________ Check out www.coTTORA.org to hook up with great Toyota 'wheelin' folks! Current - 93 4Runner: 3VZ 33"x10.50" no lift ARB F/R 96 Impala SS: My own personal cop car Previous - 89 2WD Pickup 22R, Fabtech "Ivan Dan" lift, 31x10.50, IASCA World Finals 4th Place Stop with the mods and get on the trail! Pix at www.4wheelingoh.shutterfly.com/action

02-11-2006, 09:30 PM	#254 (permalink)
94 sr5 Registered User Join Date: Feb 2006 Location: south carolina Posts: 96	I went up to my local dealership today and they told me the service would take atleast 3 1/2 hours. I wish I had that much time to sit around and do nothing.

02-15-2006, 04:13 PM	#257 (permalink)
JerryD Registered User Join Date: Nov 2004 Location: MO Posts: 96	I just called the 800 number and my 4Runner is covered in the recall. I'm going to call the local dealership here in Cape Girardeau, MO tomorrow. I'll let you know how it turns out. Glad I found this thread.

02-16-2006, 05:19 PM	#258 (permalink)
JerryD Registered User Join Date: Nov 2004 Location: MO Posts: 96	I took the 4Runner in to Coad Toyota in Cape Girardeau, Missouri today. They did a great job. I dropped it off, they gave me a ride to work, and they called me when it was done. They replaced the relay rod and did a full alignment. They gave me a printout before I even asked. These guys were great and didn't even try to get me to replace a bunch of stuff. Very happy with this dealership and their service.

02-17-2006, 07:48 AM	#260 (permalink)
slosurfer Contributing Member Join Date: Dec 2005 Location: Los Osos, CA (we can't agree on crap!) Posts: 2,153	Toyota of San Luis Obispo, CA Ok, when I first dropped the runner off, I told them I wanted a print out because I wanted to make sure my alignment was good. He said they only set the toe for the relay rod. I said fine I still want to make sure I have a good alignment because I just put bj spacers on. I was hoping to get a free alignment if they offered, but I was more than willing to pay for a full alignment. He calls me later and says the relay rod is installed, but the idler and pitman arm are worn out so they can't do a full alignment. He said he could order the parts, keep it overnight, put the parts on in the morning and then give it a full alignment. I said ok, I even asked him specifically if I would get a full alignment after the parts were put on, and he said "definately". I pick up the runner, get the printout, and on the way home start reading it. All they did was set the toe!!! When I called back, he said all they do for the relay rod was the toe. I said that's fine, you called me and told me I needed the other parts for them to do a full alignment. He said Oh we can't do full alignments on lifted vehicles. We needed those parts to be able to set the toe correctly. Never once was I told they could not do an alignment of lifted vehicles till I got home and called them!!! If he would have told me that up front, I could have taken it to my local tire shop and had everything done plus left with an alignment and more money in my bank! So now $432.00 and two days without a vehicle, I still have to go get an alignment and lose the runner for a day!!! I'm not sure what to do. I am going to call the manager today. Has anybody else with bj spacers had prob. with the dealers and alignments? Thanks, Chris __________________ Chris 7th Annual Pismo Jamboree: Sept. 25-27, 2009 '93 4runner SR5 3.0 Auto 4WD '07 Tacoma Dcab 4x4 TRD offroad '89 F250 4x4 w/utility bed M416 1/4 ton military trailer "Some people spend an entire lifetime wondering if they made a difference. The Marines don't have that problem." Ronald Reagan Semper Fi SLO 4wheelers

02-17-2006, 09:21 AM	#261 (permalink)
tc Contributing Member Join Date: Nov 2005 Location: Longmont, CO Posts: 8,327	Sorry to sound harsh, but did you read all 11 pages of this thread? Learn from those who went before you - everything you need is here. You should not be charged for the pitman and idler arms or tie rods or the labor to install them. If you are not happy with the alignment, have it redone and backcharge the dealer, or include with your claim to Toyota USA when the dealer exhausts all their options. __________________ Check out www.coTTORA.org to hook up with great Toyota 'wheelin' folks! Current - 93 4Runner: 3VZ 33"x10.50" no lift ARB F/R 96 Impala SS: My own personal cop car Previous - 89 2WD Pickup 22R, Fabtech "Ivan Dan" lift, 31x10.50, IASCA World Finals 4th Place Stop with the mods and get on the trail! Pix at www.4wheelingoh.shutterfly.com/action

02-17-2006, 05:03 PM	#264 (permalink)
slosurfer Contributing Member Join Date: Dec 2005 Location: Los Osos, CA (we can't agree on crap!) Posts: 2,153	I just got off the phone with customer service at Toyota of San Luis Obispo, CA. They are going to pay for the alignment at a tire shop because they do not do lifted vehicles. I asked why some dealers do and some don't, she said Toyota doesn't do lifted vehicles and she didn't know why some do. So, I am a little bit happier now and it got taken care of within minutes. ~Chris __________________ Chris 7th Annual Pismo Jamboree: Sept. 25-27, 2009 '93 4runner SR5 3.0 Auto 4WD '07 Tacoma Dcab 4x4 TRD offroad '89 F250 4x4 w/utility bed M416 1/4 ton military trailer "Some people spend an entire lifetime wondering if they made a difference. The Marines don't have that problem." Ronald Reagan Semper Fi SLO 4wheelers

02-24-2006, 08:43 AM	#266 (permalink)
rchavis Registered User Join Date: Jul 2002 Location: Seattle, Washington Posts: 86	Got my relay rod recall done yesterday. Well all I can say is that Doxon Toyota in Auburn WA has lost me as a customer. First the tech call me back to the bay and started telling me that my valve cover gaskets were leaking, then he went on to say that my power steering pump was leaking, next that the idler arm, which was just changed last July was bad. Then he said my wheel bearings were bad. Then continued to tell me that my transmisson pan was missing a bolt. Well I told them they were the last to service the transmission when they change the filter, so if a bolt was missing, either they didn't put it in, or they didn't tighten it. Then I told them that since they put new wheel bearings on less then 20,000 miles ago, I find it hard to believe that they are bad, The tech then change his story to say oh, well then they need to be repack, for only $280.00, plus tax of course. Then I said couldn't you just tighten the valve covers. Uh no we have to change them, $298.00 plus tax. And since the plenium would need to be removed, that would be a great time to get the injectors clean, Addition money of course. My truck runs find, gets good gas milage, I use Fuel Power (FP60). I then told them that the idler arm was replaced in July, less then 5000 miles has been put on the truck, I don't drive this that often, The assistance service manager went on to say, yeah a lot of people use aftermarket parts that are no good, because they are cheaper, hum cheaper, I paid $167.00 for that part. Toyota wants $183.00. Not that much cheaper. I told them to just do the Relay Rod. Of course now comes the can't guanrentee the alignment thing, so I said find change the idler arm, give me the old part and I'll take it back to the shop that originally put it in. The point is Doxon Toyota is highly speak of, however my experience with them has always been problematic. Last year I took the truck in for an oil and filter change, When I checked the filter, I found that they did not change it. Then they wanted to know how I knew it wasn't changed. I then showed them the date on the filter, I always date my filters using a Sharpie. The filter was dated 8/2/04. The new one was dated 2/3/05. The day of the oil change, 6 mouth OCI. Well after a long debate they went to Amsoil, got a new filter and put it on. Never did find my filter, Anyways This is it for me. Sorry for the long rant. __________________ Amsoil Dealer 92 SR5 V-6 Bilstein shocks and PP springs. Daystar bushings, Mag-light mod. K&N air filter. Amsoil. CB. Firestik antenna, Scanner. Magnaflow catback exhaust, Car-sound cat-convertor. Pro-fit holder. Steering stablizer. PIAA 1400 Fog lights. Sylvania Silverstars, PIAA bulbs in dome light and corners, Sears Die Hard Platinum. Silblade wipers. Flex-a-lite electric fan. Flamm Freeway Blaster Horn Kit. Last edited by rchavis; 02-24-2006 at 08:47 AM.

02-24-2006, 10:36 AM	#267 (permalink)
94-RUNNER Contributing Member Join Date: Jul 2004 Location: Ct. Posts: 307	Any plans on filing a complaint with Toyota ? Sounds to me like you have a very good reason to do so ! My .02 cents worth. __________________ OFF ROAD TRIP 1994 4-Runner 4X4 3.Slow & other stuff http://community.webshots.com/user/94runner

02-28-2006, 12:42 PM	#268 (permalink)
Caffeine Registered User Join Date: Nov 2005 Location: Grande Prairie, Alberta, Canada Posts: 131	You guys think you got screwed on an alignment? http://www.yotatech.com/showthread.php?t=79562

02-28-2006, 12:58 PM	#269 (permalink)
ChickenLover Registered User Join Date: Apr 2004 Location: NV Posts: 2,583	Just got my recall notice a few days ago. I'm too afraid to let my dealer work on it. The relay rod has gone through 11 years of abuse already. I'm not really worried about it. __________________ 95 4Runner, 3VZE , 141k, 4WD, Auto. (Head gaskets replaced at 106k)

02-28-2006, 01:38 PM	#270 (permalink)
PAhydrohead Contributing Member Join Date: Jan 2003 Location: Pittsburgh, PA Posts: 498	Last night I slipped on some ice and hit a stone retaining wall with my front right tire Good thing I had the relay rod replaced a couple months ago because I bent the new one (among a mirad of OTHER things) :cry: Surely the original rod would have broken under such abuse Now I get to pay to have a full alignment done, and replace the steering box, pitman arm, idler, straighten the frame.....etc. etc. maybe its time for SAS!

03-06-2006, 10:42 AM	#271 (permalink)
jerbear Contributing Member Join Date: Jul 2004 Location: Alden, New York, Suburb of Buffalo, NY Posts: 94	Just got a recall notice in the mail for my 1991 4x4. Is there anyone on this board in the Buffalo, NY area that had it done and might recommend a dealership. We have five in the area and if someone else has had it done and can give me a thumbs up or down on any of the local dealerships it would be greatly appreciated. Thanks __________________ JerBear

03-08-2006, 03:43 PM	#272 (permalink)
gatorbaiterr Registered User Join Date: Mar 2006 Posts: 7	95 4runner recall my trouble is I had no trouble with my steering until they took it apart to replace the part now my 4runner pulls hard to the left and has a chirp from the tires when i go around a sharp left curve that it never had before, it now has play in the steering it didnt have before. Dealer says it now needs an idler arm that it didnot need before. another shop says it looks like they did not tighten the new part down tight enough. Dealer wants to charge me over$200 to put my 4runner back to the way it drove before they worked on it. I've called the national office and they are of no help they say they will rely on what the dealer says like the dealer is going to admit they screwed up. I'm ready to let this 4runner go over the side of a mountian and then take the dealer to court.anyone go ideas on how to get them to fix the trouble. gatorbaiterr

03-08-2006, 04:54 PM	#273 (permalink)
tc Contributing Member Join Date: Nov 2005 Location: Longmont, CO Posts: 8,327	Ummmm ... did you read all 11 pages? It's all laid out in pretty fine detail the process to go through. Stick with it - Toyota paid for my idler arm, pitman arm, tie rods, and redoing the alignment. __________________ Check out www.coTTORA.org to hook up with great Toyota 'wheelin' folks! Current - 93 4Runner: 3VZ 33"x10.50" no lift ARB F/R 96 Impala SS: My own personal cop car Previous - 89 2WD Pickup 22R, Fabtech "Ivan Dan" lift, 31x10.50, IASCA World Finals 4th Place Stop with the mods and get on the trail! Pix at www.4wheelingoh.shutterfly.com/action

03-08-2006, 05:42 PM	#274 (permalink)
94-RUNNER Contributing Member Join Date: Jul 2004 Location: Ct. Posts: 307	Call them back and keep putting the pressure on them. Like tc say's just stick with it and don't back down. __________________ OFF ROAD TRIP 1994 4-Runner 4X4 3.Slow & other stuff http://community.webshots.com/user/94runner

03-08-2006, 06:30 PM	#275 (permalink)
gatorbaiterr Registered User Join Date: Mar 2006 Posts: 7	I just got done reading all 11 post i wish i had known about this site before i took it in. beilive me they have just heard a little of my anger i'm not thru with them yet. funny how i drove just fine before they got a hold of it and now that there is trouble with it they find what they say are bad parts that were not there when they changed the rod. I called the 800 # and was told that a rep from Bryan Easler in n.c. would call to set up another appointment to check it out I told him i did not care as long as my 4runner was put back into the same driving condition as it was before it went in. I looked on my invoice from when the changed the rod it took them 45mins to do. they haveent heard me yell yet but that will come I even told them if there was an acident that they woiuld be sued and not just the dealer but toyo corp would be named . I hate dealerships.fun how they think some of us dont know anything about mechanics little do they know i was a mechanic for years and also in the army.

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