Snap on tools

austin GMC 2000 · 04-01-2008, 09:07 PM

my friend has a snap on tool box that he doesnt use but is new but has some dents from shipping and he cant take it back to them because that was a year ago, i would like to no if i bought it i could take it back to snap on? i herd the warrenty will get me a brand new one is this true?

thanks austin

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**DeathCougar** · 04-01-2008, 09:18 PM

Uh, no.

Besides it being fraud....why the hell would Snap-on warranty a tool box just because of some dents?

they may buy it back in exchange for credit, but they aren't going to give you a free new one, or even money back.

mr_schuster · 04-01-2008, 09:21 PM

Snap-On will likely not cover damage by a third party. I shipped my almost brand new, but perfect condition Snap-on box, from San Diego to NC and somewhere in transit they used a forklift to move it. When it arrived at the dealer someone in parts checked it in. Two days later I arrived at the dealer and the bottom of my box was crushed and I had two bent casters. Snap-on would do nothing, nor did I really expect them too. I took it up with the shipping company A.B.B. and they gave me some crap like someone in parts signed for it, so it was ok when it arrived. That person who checked it in should have been shot on the spot. It was a 3 month old box. After a month of complaining I got $500 from the shipping company, which I used in paying off my box. I removed the drawers, flipped the box upright and proceded to beat the box back too normal. It still wobbles when it rolls and I have to put a spacer under one caster to get it to to sit right. Pissed me off. Still a great box though, I personally like Matco boxes better.

Slednutjetskier · 04-01-2008, 09:55 PM

WOW, I cant believe that guy signed for it. The other thing I cant believe is you left the building with it! I would have taken up the damage with him and the dealership, regardless of what you got from the shipping company for it would be my little secret. Complain, YELL, boycott the store with picket signs, anything it took for them to buy me a new box.. I mean, it was his negligence that cost YOU the box, hence the store is responsible as he is THEIR employee..

I once stood in a dealership who rebuilt some of my race shocks completely wrong and wanted to charge me for it, even though my initial estimate and setting paper work was perfect and told anyone who came in the door how incompetent they where for 2 hours before they finally called the cops at which point I then sent about 10 of my friends in 1 at a time until they paid me in full for my deposit and fixed my shocks.

Just saying, for him being an idiot, you now have a broken box, and you rolled over about it.

ozziesironmanoffroad · 04-01-2008, 10:13 PM

ive heard from many people that snap on are just overpriced crapsman tools (which i use crapsman and matco, have a couple items from snap on, but the snap on truck doesnt come by my work much, so yeah). personally i prefer craftsman tools, since theyre cheaper than matco or snapon, have the same warranty, and if i break one, i dont gotta wait for the truck to come by to replace it. when it comes to boxes i love matco boxes, you can load like 300 pounds of tools in the drawers and they still open easily, craftsman you have to jiggle it and pull it hard to get it to come out. but ill stick with craftsman boxes, since im not a full time mechanic, and have no use for a 8000 dollar tool box

stormin94 · 04-02-2008, 12:17 AM

04-01-2008, 09:21 PM	#3 (permalink)
mr_schuster Registered User Join Date: Feb 2008 Location: NC Posts: 164	Snap-On will likely not cover damage by a third party. I shipped my almost brand new, but perfect condition Snap-on box, from San Diego to NC and somewhere in transit they used a forklift to move it. When it arrived at the dealer someone in parts checked it in. Two days later I arrived at the dealer and the bottom of my box was crushed and I had two bent casters. Snap-on would do nothing, nor did I really expect them too. I took it up with the shipping company A.B.B. and they gave me some crap like someone in parts signed for it, so it was ok when it arrived. That person who checked it in should have been shot on the spot. It was a 3 month old box. After a month of complaining I got $500 from the shipping company, which I used in paying off my box. I removed the drawers, flipped the box upright and proceded to beat the box back too normal. It still wobbles when it rolls and I have to put a spacer under one caster to get it to to sit right. Pissed me off. Still a great box though, I personally like Matco boxes better. __________________ 1993 Toyota X-Cab Truck DLX 247,000 miles 22R-E, TRD cam, 5spd trans, V6 four runner exhaust system from cat back, Yukon 4.56's, Lock Right in the front and True Trac in the rear, 2" Add-A-Leafs in the rear w/T-bars cranked in the front, 32x11.5 BFG All-Terrains, Eagle aluminum wheels, camper shell, hitch, fresh paint, new front and rear chrome bumbers and one loud stereo system. Last edited by mr_schuster; 04-01-2008 at 09:24 PM. Reason: typo

04-01-2008, 10:13 PM	#5 (permalink)
ozziesironmanoffroad Registered User Join Date: Sep 2007 Location: Spring Valley, CA Posts: 5,677	ive heard from many people that snap on are just overpriced crapsman tools (which i use crapsman and matco, have a couple items from snap on, but the snap on truck doesnt come by my work much, so yeah). personally i prefer craftsman tools, since theyre cheaper than matco or snapon, have the same warranty, and if i break one, i dont gotta wait for the truck to come by to replace it. when it comes to boxes i love matco boxes, you can load like 300 pounds of tools in the drawers and they still open easily, craftsman you have to jiggle it and pull it hard to get it to come out. but ill stick with craftsman boxes, since im not a full time mechanic, and have no use for a 8000 dollar tool box __________________ The 22r series engines are made from the fires of hell, and will fight tooth and nail to not be sent back. 1988 Toyota P/U 4x4 22re, 1200 miles on the rebuild engine builder .268 cam pioneer CD deck 31x10.50x15 BFG A/T BAJA 100W lights on prerunner bumper KC Daylighters 100W rancho rs5000 MUD IS A VALID PAINT JOB! If not living life to the fullest, why live it? my trucks official buildup thread

04-02-2008, 12:17 AM	#6 (permalink)
stormin94 Contributing Member Join Date: Jun 2007 Location: Lake County, CA/Sacramento Posts: 3,539	__________________ 1994 Toyota 4Runner SR5 4X4 213,000 miles and counting 3.0 V6, 5 speed 10/15 MPG city/hwy(with 33's) Current Mods Headers, 2.5" Flowmaster custom exhaust, K&N FIPK KC Daylighter 100 Watt lights Ranchos x4, 2" Lift Downey coils 33-12.50 M/T's, 1" t-bar lift, 1" body lift Tow pkg w/ lighthookups Silverstar Headlights, Pioneer Deck w/XM Brushguard 250Watt JLAudio 8" W3 Sub Future Mods 12V Aux outlet-400/800peak inverter roof basket/lights Air locker 4.88 gears H.O. Alternator

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04-01-2008, 09:55 PM	#4 (permalink)
Slednutjetskier Registered User Join Date: Jul 2007 Location: St.Croix Falls WI, Calumet MI Posts: 109	WOW, I cant believe that guy signed for it. The other thing I cant believe is you left the building with it! I would have taken up the damage with him and the dealership, regardless of what you got from the shipping company for it would be my little secret. Complain, YELL, boycott the store with picket signs, anything it took for them to buy me a new box.. I mean, it was his negligence that cost YOU the box, hence the store is responsible as he is THEIR employee.. I once stood in a dealership who rebuilt some of my race shocks completely wrong and wanted to charge me for it, even though my initial estimate and setting paper work was perfect and told anyone who came in the door how incompetent they where for 2 hours before they finally called the cops at which point I then sent about 10 of my friends in 1 at a time until they paid me in full for my deposit and fixed my shocks. Just saying, for him being an idiot, you now have a broken box, and you rolled over about it.