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Old 06-16-2009, 04:20 PM   #1 (permalink)
Corey
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Join Date: May 2002
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Server issues fixed June 16th 2009

I am sure many of you noticed the problems the server was experiencing over the past few days.
There is a thread in this section on it.

The techs have ironed out the problems which you will see detailed below.
Many problems cropped up all at once which led to much diagnosing to get a hand on it.
Plus we are on an even bigger server now than before.

Please post in this thread if you see any snags happening.
It is running great for me right now
Quote:
Hi Everyone,

The site is back up and running, and hopefully at full speed.

Over the past week there has been a number of items which caused significant performance and access issues on the site (which you may have noticed).

What transpired was a proverbial “perfect storm” of issues.

1st – The sites database size reached a level of “critical mass” whereby its resource dependency on its server increased exponentially.

2nd – The traffic accessing this database has also increased, compounding the problem

3rd – The forum size out grew the sites original settings and configurations.

4th – The sporadic nature of the timeouts and failures to load were not occurring on a frequent enough basis for our monitors to catch based on the frequency of queries received.

The issues managed to get progressively worse, and throughout late last week, and over the weekend we were attempting to alter configurations to improve the performance – such changes were not successful.

So – first we thank you for notifying us of the performance and access concerns you were having, we really appreciate it.

When we became aware of the issues accessing the site we discovered the above problems, we first had to build a new server for the site to be hosted on, and configure it in such a manner that would be capable of handling much greater traffic, and a larger database (for future growth!).

Upon building the new server and moving the site to the new server, the database became corrupted on the move (this occurred late yesterday), we began the tedious task of rebuilding the database, and re-configuring the new server.

The site should now be accessible, and fully functional, and we did not lose any posts in the process.

We will be tweaking a few of the server settings as we monitor, and we appreciate your feedback in this.

Thankyou for your patience thoughtout this, but we feel that Yotatech is much better placed for more users and posts in the future now!
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