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Mine opens all the way by itself in the summer, but when it gets cold outside it needs a push for the last 6 inches or so. And it needs a good pull to get it down.
If yours won't go all the way up the struts have probably leaked some of the gas out. There's a guy in this part of the world that rebuilds them, but shipping from the Philippines would not be worth it. If it gets to be too bad you'll probably need to replace them.
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