Quote:
Originally Posted by Sonofmayhem
I hate marlin, because of the same thing, their customer service sucked, no one answered my calls or emails till i said i want my money back, was replied to almost immediately. That is why i shop TG  |
#1 I'm sorry you feel that way but we can't make everybody happy. #2 We just installed a new phone system with 6 incoming lines. I have recieved alot of compliments from customers about our phone system since.#3 Clint we recieved your email and are building you a new bumper this mourning that was going to ship out today. The shipping guy rapped up a old style bumper and shipped that to you. I don't expect you are any customer to have to weld on our bumpers to make them right. If this will not work for you let Steve know when he calls you in the next couple minutes and we will refund your money in full and get the bumper back. I'm also sorry that you feel we can't even make one customer happy. I try to help every customer but sometimes I can't stop everthing and solve the problem right there, that would not be fair to the other customers. If anybody has problems like this related to our customer service you should post on our forum witch has been up-dated with a private pm thread that links directly to any of are customers service reps.
Thanks CJ