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My E-locker was non-functional a few weeks ago. I could hear the electric motor turning the worm gear inside, but nothing was engaging. If you can hear the motor turning, then it can easily be fixed.
The quick fix is to remove the actuator/motor assembly (make sure locker button is pressed in/on), remove the c-clip holding the gear on and stick the shaft in a vise and rotate it. This will free up the frozen shaft, and may take some force. Spray some penetrating lube on the shaft/body seal to help it out.
To really service the motor, you need to remove the 2 8mm bolts that hold it together and grease everything. Search around on TTORA for a detailed write up...
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